But Crack the Customer Code is not just about Adam and Jeannie’s insights; it’s also about learning from business leaders across the spectrum who are creating best-in-class customer experience organizations. Join us as we hear from the Fortune 500 executives, C-Suite leaders, top-shelf experts and innovative entrepreneurs who are changing the face of customer experience today!
353: Scott McKain, Make Your Organization Iconic
In this powerful interview for forward-thinking C-Suite executives, bestselling author Scott McKain shares the secrets behind brands and leaders who go beyond differentiation to become iconic.
Your culture, your storytelling, and your perspective on the true customer experience can dovetail with the concept of differentiation in ways that get your brand noticed, remembered, and even celebrated. Listen in to bring this power to your C-Suite!
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