Welcome to Change Your Mindset (formerly known as Improv Is No Joke) where it is all about believing that strong communication skills are the best way in delivering your technical accounting knowledge and growing your business. The way of building stronger communication skills is by embracing the principles of applied improvisation. Your host is Peter Margaritis, CPA a.k.a. The Accidental Accountant, will interview financial professionals and business leaders to find their secret in building stronger relationships with their clients, customers, associates, and peers, all the while, growing their businesses.
S2E7 – Cara Silletto | Why Your Employees Leave & How to Keep Them Longer
Cara Silletto is a retention guru who works with companies all around the country, in all different industries, to help them reduce employee turnover. To accomplish that, she bridges the generational gaps and helps managers be more effective in their roles.
This is an issue that comes up a lot in firms today and it’s only going to be a bigger issue with each passing year. So if you’re clinging to the old ways – well, consider this a wake-up call.
Because the firms who are set in their ways, who have decades-old policies they haven’t revisited, are the ones who contact Cara saying things like, “We can’t recruit anybody… And when we do recruit somebody, they’re only staying one or two years, or they don’t want to be on the partner track anymore. What’s the problem?”
The Millennial Mindset
Cara is the author of a short book titled The Millennial Mindset (which you can get for free here). It contains some stories about Cara’s childhood, as she happens to be one of the oldest millennials, talking about things like technology, respect for authority, and entitlement (everybody’s favorite topic when it comes to millennials).
“And what that little booklet talks about is the backstory of why am I, as a millennial, so entitled, and why do I have no loyalty to anyone or anything,” Caray says. “[It] tells a lot of those stories of how I grew up differently than the previous generations, which is a pretty good aha moment for a lot of managers and older colleagues, even, that really do not understand how millennials see the world so differently.”
Why Your Employees Leave & How to Keep Them Longer
Cara also co-authored a new book called Staying Power: Why Your Employees Leave and How to Keep Them Longer. This book focuses on specific strategies for reducing employee turnover today, covering the evolution of our employees over the last 20 to 30 years in the workplace.
“Today, we are in an employee’s market. It’s absolutely the employees’ choice, the candidates’ choice, of where they’re going to work.”
The power has shifted – and it’s time for your mindset to shift as well.
Survey after survey says that the new generation of workers don’t leave because of pay. They leave because of things like antiquated software and mandatory Saturdays.
What the new generations want is flexibility and to be heard; they would like more transparency across the entire organization. It can be frustrating for staff when they feel like the partners are the only ones who know what’s going on.
People are only going to stay as long as they feel that it’s a good place for them to work and you’re only going to keep them so long as they’re providing what you need as an employer – so it has to be mutually beneficial.
“I want to challenge each and every one of you to turn up your appreciation dial and start to thank people for doing a great job, even if it is their job.”
Some of you are probably cringing right now at the idea – “That’s why they get a paycheck,” after all.
But we know that there are people who come to work and don’t do their job, or they don’t do a great job, or they’re not as dependable as some of the other staff on our team.
You will gain so much more loyalty and people will want to work for you longer if you show the appreciation that is deep down inside of you. Because if you dig down, you probably are thankful for the people who show up, show up on time, do great work, and take great care of your clients or any of the projects that they’re on.
GIVEAWAY: Want a free copy of Staying Power?
Cara is offering one free autographed copy of Staying Power: Why Your Employees Leave and How to Keep Them Longer to Change Your Mindset listeners. If you want a chance to win, all you have to do is tag Peter on social media and mention the book.
You can find Peter…
- On Facebook: https://www.facebook.com/theaccidentalaccountant
- Twitter: @pmargaritis
- Or LinkedIn: https://www.linkedin.com/in/petermargaritis/
After a week, we will pick one lucky winner to receive a signed copy of the book.
- Learn more at crescendostrategies.com
- Connect with Cara: Facebook | LinkedIn
- Staying Power: Why Your Employees Leave and How to Keep Them Longer
- Get a copy FREE: The Millennial Mindset
Change Your Mindset is produced by Podcast Masters
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