But Crack the Customer Code is not just about Adam and Jeannie’s insights; it’s also about learning from business leaders across the spectrum who are creating best-in-class customer experience organizations. Join us as we hear from the Fortune 500 executives, C-Suite leaders, top-shelf experts and innovative entrepreneurs who are changing the face of customer experience today!
Rocky Romanella, Tighten the Lug Nuts
Rocky Romanella, literally wrote the book on achieving balanced leadership. Through amazing examples and highlights from his book, Rocky shares key some principles of balanced leadership that can be used by the C-Suite, middle management, and anyone who has to lead a team. In this interview, we learn how leadership skills touch those who follow, and core principles to instill in them for an overall successful team. A good episode for any C-Suite leader who wants a different perspective on leadership.
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