If there’s one thing EVERY business needs, it’s customers! Yet, business leaders often struggle with just how to deliver the exceptional customer experiences that help create loyal, raving fans that grow the bottom line! Combined, Adam and Jeannie have been focused on the secret sauce behind great customer experiences for more than 20+ years, and through their Crack the Customer Code Podcast here on C-Suite Radio, they are sharing what they’ve learned and having fun doing it!
But Crack the Customer Code is not just about Adam and Jeannie’s insights; it’s also about learning from business leaders across the spectrum who are creating best-in-class customer experience organizations. Join us as we hear from the Fortune 500 executives, C-Suite leaders, top-shelf experts and innovative entrepreneurs who are changing the face of customer experience today!
But Crack the Customer Code is not just about Adam and Jeannie’s insights; it’s also about learning from business leaders across the spectrum who are creating best-in-class customer experience organizations. Join us as we hear from the Fortune 500 executives, C-Suite leaders, top-shelf experts and innovative entrepreneurs who are changing the face of customer experience today!
Pat Iyer, Legal Nurse Podcast
Jeannie and Adam interview author, podcaster, and C-Suite Advisor Pat Iyer at the NSA Influence 2017 conference. Dealing with lawyers, patients, and issues that require legal intervention, it’s no doubt medical liability is a touchy subject! But Pat Iyer built a million-dollar business by offering experiences that stand out in her industry. Using her knowledge working with the C-Suite, Pat gives great advice on creating better experiences in high-stakes situations, and smoothing things over when tension is at an all-time high.
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