But Crack the Customer Code is not just about Adam and Jeannie’s insights; it’s also about learning from business leaders across the spectrum who are creating best-in-class customer experience organizations. Join us as we hear from the Fortune 500 executives, C-Suite leaders, top-shelf experts and innovative entrepreneurs who are changing the face of customer experience today!
Mark Podolsky, Happy Customers Guaranteed
Known as the authority on buying and selling undeveloped land within the United States, Mark Podolsky (AKA The Land Geek) encourages entrepreneurs and C-Suite executives to strike a healthy balance between automation and personalization. Tied to his bold philosophy of “Happy Customers Guaranteed,” Mark shares amazing tips for managing communications and suggests some of the powerful tools he uses for saving time without sacrificing experience. Plus, he outlines some of the vital traits of successful C-Suite leaders, tying them all together with inspiring stories.
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