But Crack the Customer Code is not just about Adam and Jeannie’s insights; it’s also about learning from business leaders across the spectrum who are creating best-in-class customer experience organizations. Join us as we hear from the Fortune 500 executives, C-Suite leaders, top-shelf experts and innovative entrepreneurs who are changing the face of customer experience today!
Julie Ann Sullivan, Employee Attitudes
Jeannie and Adam interview podcaster, employee attitudes expert, and C-Suite advisor Julie Ann Sullivan at the NSA Influence 2017 conference. In this interview, Julie Ann discusses the keys to proper employee engagement and how they affect the experiences delivered, sharing some of the creative ways her clients have turned their cultures around to communicate better, motivate their employees, and consequently, improve business outcomes. This is a must-listen episode for those in the C-Suite!
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