But Crack the Customer Code is not just about Adam and Jeannie’s insights; it’s also about learning from business leaders across the spectrum who are creating best-in-class customer experience organizations. Join us as we hear from the Fortune 500 executives, C-Suite leaders, top-shelf experts and innovative entrepreneurs who are changing the face of customer experience today!
319: Jeanne Bliss, Is Your CX Mom-Worthy?
Wouldn’t it be great to know everything you do as a C-Suite executive would make your mom proud? In this episode, 35-year customer experience pro Jeanne Bliss shows how this is a great way to gauge how you treat customers and employees!
Filled with highlights from her new book, “Would You Do That To Your Mother? The ‘Make Mom Proud’ Standard For How To Treat Your Customers,” this fun but informative an actionable discussion is all about how your C-Suite can work towards better business outcomes simply by doing what’s right.
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