But Crack the Customer Code is not just about Adam and Jeannie’s insights; it’s also about learning from business leaders across the spectrum who are creating best-in-class customer experience organizations. Join us as we hear from the Fortune 500 executives, C-Suite leaders, top-shelf experts and innovative entrepreneurs who are changing the face of customer experience today!
Jacob Morgan, The Future of Work
Futurist, Keynote Speaker, & Best-Selling Author Jacob Morgan shares amazing insights about the future work environment to make your whole organization more productive, from the C-Suite on out to customer-facing employees. Gleaning from insights and research from his latest book, we discuss the current state of work and how it has evolved, then take a fascinating trip into the future. The ideal workplace is changing rapidly! Is your C-Suite ready to adopt less conventional practices that are proven to boost productivity with today’s workforce?
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