But Crack the Customer Code is not just about Adam and Jeannie’s insights; it’s also about learning from business leaders across the spectrum who are creating best-in-class customer experience organizations. Join us as we hear from the Fortune 500 executives, C-Suite leaders, top-shelf experts and innovative entrepreneurs who are changing the face of customer experience today!
310: Clint Schaff, The L.A. Times Experience
The digital age is an amazing time for journalism, but it’s also an amazing time for C-Suite leaders like you who are looking for better ways to tell their brand’s story and inspire phenomenal engagement. L.A. Times VP of Strategy and Development Clint Schaff has exciting lessons from a brand that’s in the business of storytelling. Hear how the L.A. times has leveraged the power of digital publishing to keep growing and connect like never before. If your C-Suite is looking for a serious uptick in engagement with multiple customer segments, this episode is a can’t miss.
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