and New York Times bestselling author Shep Hyken, who interviews leading business
professionals and other customer experience professionals. Each guest shares insights
and tips on how to succeed and create amazing customer experiences.
The bright business minds featured on Amazing Business Radio come from all over
the world. They include viral video stars, corporate CEOs, bestselling authors, thought
leaders, and many other inspiring personalities. The show brings a variety of topics
related to customer service and customer experience to provide the answers that
C-Suite listeners will want to know to take their success to the next level.
Anna Liotta On Understanding What Makes The Generations Tick And What Ticks Them Off
Shep Hyken interviews Anna Liotta, author, award-winning speaker, creator of Generationally Savvy™ Communication Solutions, founder of Generational Institute, & CEO of Resultance. Anna talks about the different generations, giving great insights on how to understand the differences and how to apply that knowledge to better serve your customers. Everyone can benefit from learning to communicate with different generations. So if you want to better understand your customers and your employees this episode on C-Suite Radio is for you!
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