63 The Efficiency Paradox: Increased Efficiency Isn’t Always Good
In this episode, Audrey, Lee and Edward discuss: · Definition of the efficiency paradox and why becoming more efficient can have unintended consequences· Campbell’s Law: How measuring new efficiencies may make your staff change behavior to meet new incentives· How Big Data affects you and your business and can cause “Competitor Neglect.”· False Positives
“Pursuing too much efficiency in the short term can make us less efficient in the long term. And by that I mean we need the right dose of inefficiency in order to create future efficiencies.” – Edward Tenner
Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you’ll learn something new with every episode and will be able to implement positive change far beyond sales.
Connect with Edward Tenner Website: http://edwardtenner.com/
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith
Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/
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