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AB 104: 1-800 FLOWERS.COM Discusses Valentine’s Day By The Numbers
Making people smile is no small accomplishment.
It’s an art and a passion and it’s been in Chris McCann’s family for decades.
From that first flower shop that opened 40 years ago, 1-800-FLOWERS.COM Inc. has become a multi-brand, omni-channel gift leader, offering a selection of iconic-branded gifts for every occasion.
The company’s President and CEO joins Jeffrey to discuss the big holiday: Valentine’s Day.
Add emotion to what you do, put some feeling into making people smile
Build the relationship first and the business second
Conversational commerce is the future for improving the customer experience
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