New York City CTO: Technology Must Strengthen And Empower Communities

New York City CTO: Technology Must Strengthen And Empower Communities 625 469 C-Suite Network

I recently had the privilege to keynote at the Smart Cities Connect conference in Austin, Texas. I spoke about the disruptive combination of artificial intelligence (AI) and Internet of Things (IoT) and it positive impact towards developing a highly resilient and connected blueprint for smart cities. Powered by emerging technologies like cloud computing, mobility, social networks, IoT and AI, connected communities will expect real-time access to actionable insights that can further improve quality of life and work. In the age of connected citizens, cities must focus on the aggregation of data and agile delivery of services as they evolve their smart city operations.

The combination of cloud, mobile, social, IoT and AI will be foundational towards building a connected city

Developing a connected and smart city means understanding the disruptive nature of technology and new business models. What is important to note is that businesses and government institutions do not disrupt, people disrupt. The connected and smart city of the future is less about technology and more about design thinking with citizens at the center of every investment decision, implementation processes and adoption practices. During my keynote address, I invited Reid Serozi, innovation and analytics manager at the City of Cary to join me on stage and to share their lessons learned while implementing an omni-channel citizen engagement framework using mobile, social and AI-powered technologies, aimed at improving their citizen’s quality of life through mass personalization of service delivery at scale.

The rise of the citizen-centered government in Cary, NC – Reid Serozi, Innovation and Analytics Manager

To learn more about advance use cases of emerging technology like AI and IoT at massive scale, Ray Wang and I invited the CTO of the largest city in the United States to our weekly show DisrupTV.

Miguel Gamino, Chief Technology Officer, New York City, NY

Miguel A Gamino Jr. is the Chief Technology Officer for the City of New York under the leadership of Mayor Bill de Blasio. As CTO, he is leading major technology initiatives for the city including developing a meaningful and innovative Smart City and “Internet of Things” (IoT) strategy in collaboration with City agencies and departments; and leading the City’s Broadband Program with agencies, private industry and academia aimed at fulfilling Mayor de Blasio’s promise to provide every New Yorker and NYC business access to affordable, reliable, high-speed broadband service in all of New York by 2025. Prior to NYC, Gamino served as the City Chief Information Officer and Executive Director of the Department of Technology for the City and County of San Francisco. As an industry technologist, Mr. Gamiño participates in thought-leadership conversations with global colleagues, emphasizing the significance of pervasive broadband connectivity and the value of disrupting civic services through digital transformation. Gamino is a proud recipient of 2017 HITEC 100, 2016 State IT Executive of the Year, 2016 Top 25 Doers, Dreamers and Drivers, and Top 100 Social CIOs by HuffPost in 2015 and 2016. Gamino is a must follow on Twitter at: @MiguelGamino.

1. The role of technology is to strengthen the community, bring more inclusiveness and create opportunities for all – Gamino was attracted to the CTO role because of the impact and value that he and him team could bring to nearly 9 million citizens of New York City. Today, New York City is the biggest city in the United States with the second largest GDP ($1.6 trillion) in the work, only behind Tokyo. The truly global scope of Gamino’s work responsibility is truly awesome in scale and complexity.

2. Scale and agility drive the technology innovation imperative – There are 1.1 million public school students in New York City; NYC public student population is greater than the entire population of San Francisco. The technology strategy for NYC means identifying capabilities that can achieve hyper scale. Gamino’s vision and technology guiding principles influences technology vendors and partners. Technology thought leaders at the highest levels from inside and outside of government are paying attention to Gamino and his team.

3. Data is an important component of the desired outcomes for connected cities – Gamino discussed the next wave of innovation with streaming data from connected things like sensors, beacons and wearable technologies….

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