Becoming an Anticipatory Leader™: The Missing Competency
We are all good at reacting and responding – a knee-jerk reaction, so to speak. Even organizations large a... Read More →
“Never Again Be Vulnerable To Hidden Body Language Aggression“ - Negotiation Insight
“Reading body language accurately has many advantages. Detecting hidden aggression is one of them.” -Greg ... Read More →
How's Your Customer Focus Journey Going?
If you don’t know what “being customer-focused” means or can’t measure it, you can’t know if you... Read More →
Will Your Employees’ Prejudices and Penchants Hurt Your Company? Subtitle: NEVER BITE THE HAND THAT FEEDS YOU!
The Case of Starbucks
Starbucks learned the hard way that their own people can act based on fear, marginali... Read More →
“Negotiation Crisis Intervention Behind The Scenes Trust Fear Factor” - Negotiation Tip of the Week
“A crisis is easily averted when you negotiate in a way that prevents it.” -Greg Williams, The M... Read More →
“How To Combat The Problem Of Blind Loyalty” - Negotiation Insight
“People demanding 100% loyalty want to blind you. Never be blinded by someone else’s light, less you taunt... Read More →
The Cybersecurity of Banking and Finance
I’ve discussed the importance of cybersecurity in healthcare due to the extremely sensitive personal dat... Read More →
Younger Generation Leadership Strategy: Create an Individual Career Plan for Each Long-Term Employee
Today’s article is an excerpt from my new book Ingaging Leadership Meets the Younger Generations, soon t... Read More →
Using Value Networks to Grow Your Business
The craft of sales is one of increasing the overlap between what outcomes a customer desires for... Read More →
“What Harm Is Deception If It Protects Truth“ - Negotiation Tip of the Week
“Don’t argue with those that traffic in deception – they have alternative truths. When you must, only de... Read More →
Take Your Biggest Problem…and Skip It
Every business runs into issues that can or will halt progress and cause the company to stagnate. These incl... Read More →
“You Are Not Worthy Of Being Here Promotes Defiance” - Negotiation Insight
“Your imagination promotes future value. When considering value, consider the values of others.” -Greg Wil... Read More →