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What brings us to WOW and keeps us delivering WOW Experiences is our commitment to that noble cause, mission, and purpose. Once you and your team are aligned behind your cause and have mastered the principles found in the Pattern for Excellence, you will WOW more customers!...
Do you feel confident you’re a leader with influence? You may be surprised to discover you’re not as influential as you think you are. Your team is only as strong as your influence, and many leaders today are mistaken about what it means to be influential. An outdated influence paradigm, along with technological devices and ...
Are you ready to move mountains, discover the mountain in you …. or maybe even climb one? In this leadership adventure of stories, wisdom, thought-provoking exercises and actionable ideas, Julie guides you to discover your Inner Mountain and find your path forward emotionally, spiritually, mentally and physically in business and in life. Moving Mountains is an ...
Better leaders, ready now. It’s what successful businesses need to stay viable and what most are unable to achieve. The problem is not the absence of tools, technology, or processes. The problem is a lack of energy. Growing leaders at the speed of business should be exhilarating, and even scary at times. Some organizations have ...
Today, there are more than 83 million millennials in the United States, representing 36 percent of our workforce. By 2025, they will be 75 percent of your employees…and your customers. Our ability to attract, train, manage, and retain this next generation of leaders is critical to the future success of our businesses. Chasing Relevance empowers ...
One of the downsides of life is that we rarely have to deal with an overabundance of gratitude. Most of us tend to focus on the negative. We don’t receive nearly as much acknowledgment as we would like, and we don’t give as much recognition as others deserve. Now for the upside! When we learn ...
In Grit to Great, Linda Kaplan Thaler and Robin Koval tackle a topic that is close to their hearts, one that they feel is the real secret to their own success in their careers–and in the careers of so many people they know and have met. And that is the incredible power of grit, perseverance, perspiration, determination, ...
It’s not always possible for you or your team to meet with a client face to face. Screen to Screen Selling reveals how meeting screen to screen with the latest technology can be a better alternative, saving both time and budgets. Readers learn to effectively guide meeting participants with new computer skill sets, digital assets, and ...
Thought leadership has become a popular phrase and idea, but many times what is called thought leadership is actually quite unremarkable and unexceptional. Enter the new standard: ThoughtFUL Leadership. The thoughtful leader knows how to put the right amount of thought and the right kind of thought into his/her content, and into business and personal ...