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About The Barefoot Spirit It is hard to believe that such an iconic brand as Barefoot Wines began in a laundry room of a rented farmhouse in the Sonoma County hills. Even more surprising is that the people who started it were just an average business couple, Michael Houlihan and Bonnie Harvey, with no money and ...
Do your customers make more money doing business with you? Knowing the answer can help you build measurable and valuable customer relationships, outperform the competition, and unlock profitable growth. Companies are blind to opportunities for profitable customer relationships without a deep understanding of how they create customer value relative to competitors. With a rigorous and ...
Every day, thousands of new products and innovations are brought to market. Amid much fanfare, they struggle for shelf-space, mind-share, and market share. Most studies on the subject suggest that products fail more often than they should. CEOs, CMOs, and other C-Suite executives expect more from their product leaders and marketers! Whatever your business sells, ...
The Image of Leadership is the result of Sylvie di Giusto’s journey through two career paths: one in the field of human resources, the other one as a professional image consultant. The title reflects the reality that everyone can and should acknowledge, which is that true leadership manifests itself in ways that are both seen and unseen. This ...
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business–in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect ...
Creating a Coaching Culture to Build Winning Business Teams There are enormous differences between managing and coaching. Yet many companies and organizations encourage their leaders to coach teams without ever teaching them how and without creating a culture that supports coaching. Nathan Jamail—a leading consultant, professional speaker, and the president of his own group of ...
Make Unstoppable Simple Being unstoppable doesn’t mean you are never blocked or stuck on your way through life. It means you need to figure out how to break through life’s obstacles and fully live your journey. That’s the essence of Make Unstoppable Simple. It is a creative way to problem-solve, learn to see road blocks or ...
What does it take to become a well-known expert in your field — someone other practitioners and the media seek out for leadership and insight? We call these stars Visible Experts℠. And becoming one is easier than it looks. What You Will Learn The 5 levels of Visible Experts How these stars earn up to ...
This is a complete and practical guide which highlights the authors’ new strategic approaches to selling when the buyer initially declines or is resistant on a sales opportunity. Hopkins and Katt explain that most sales reps take a traditional linear approach to selling, but that the trick in closing is in taking a more creative ...