This practical guide from an experienced leader in business fuses traditional operational tactics with the popular growing field of employee empowerment. The author’s unique, integrated approach has proven to be the best method for surviving in the toughest of markets—and beating the competition at their own game. More than any other management guide, Operational Empowerment shows forward-thinking leaders how to build a continuous improvement community that works for everyone, transform your culture and drive innovation from within, repeat and sustain peak performance and productivity and tap into the greatest resource you will ever have: your people.