Speak your truth. Maximize the power of your voice and deepen your connection with loved ones, colleagues, customers, and those who are unlike you. The stories, reflections, and activities in this book empower you to choose words true to your values and your intentions. The Words We Choose: Your Guide to How and Why Words Matter transforms what you think in your head to align with how you feel in your heart, for the greater good of all. Your voice is a choice.
“You provide a red-carpet treatment for your employees and they’ll reward you with their effort, time, and loyalty.”- Jeffrey W. Hayzlett (Foreword)
The world is changing and it’s time to reimagine and reshape your employee experience. Take care of the people who take care of your customers.
How do we get an hourly employee who has never received red carpet customer service, to give it? The answer is obvious, isn’t it? You roll out the red carpet for them, of course.
Employees First! presents recognition strategies and appreciation techniques, but it goes deeper than that. You will learn how giving your team members a voice in your company, supporting them with knowledge and training, giving them purpose and equitable pay, translates into higher productivity and happier customers. Discover what real empowerment is, and why building a diverse culture of inclusion is beneficial to all involved.
Donna shares many tried and true ideas for rolling out the red carpet for your new hires and keeping it out for the long term, as well as tips on how to foster a culture of kindness and create space for coworkers to lift each other up. Most of all, you’ll gain strategies for honoring the very people who make your company what it is—your internal customers—your team.
The Drunkard’s Path is self-help and career guide based on four decades of working in the hospitality industry. It offers practical working advice to anyone on a career path, be it the readers first steps or someone well into their journey. With his matter-of-fact style, sometimes funny, sometimes serious, Barry lets the reader know they have the power to shape themselves and their career into something that will create a more valuable self in the future. Barry does this through examining different aspects of work in the hospitality and service business and the knowledge required to accomplish the work, along with interspersed stories and humorous anecdotes, all while making the topic relevant to the reader. Through examples and practical tools, Barry takes the reader through the process of how to think like an entrepreneur, and how and why to construct one’s own narrative. This book is about you and your story. It mobilized you to challenge yourself to become the main character in your story-a story about a successful and meaningful career and a fulfilling future.
Everyone knows what qualities define a good leader, but how many of us know what steps to take to become that great leader? The secret formula is what sales and leadership expert Ron Karr calls the Velocity Mindset®: a perfect balance of speed and direction, both of which must remain in alignment for personal and professional success. Compelling and full of cross-industry wisdom, The Velocity Mindset® offers innovative and practical strategies to differentiate yourself from the competition, increase your profits, and get to the next level of success, faster.
One of the Most Important and Surprising Business Books of the Year
And it might just also change your life!
What do dragons have to do with business? According to Shawn Nason, Robin Glasco, and Michael Harper, dragons belong in our daily work lives. In fact, they can be wonderful companions, even partners to travel with us on our career paths where challenges and even dangers often prevent us from becoming our best selves.
In this most unique book —“Kiss Your Dragons” — you get to take a journey with three unique souls (Shawn, Robin, and Michael) and business leaders on a very rich and raucous journey. Your three guides open their hearts and speak their truth to assist you in looking at your workplace with new eyes. As the reader, you join the trio on a trip that embraces dragon lore, tales, and metaphors that make the journey exciting and illuminating.
Throughout this book, you are invited into a lively discussion that feels like a cozy fireside chat as the trio address the big issue of creating radical relationships to change the way you work and live.
The result? You will walk away with a new-found sense of self and a deeper commitment, more than ever, to live not just an ordinary, but a life that includes a special dragon that may well become your best friend.
Employees rarely go to work to follow anyone for more than money. They certainly aren’t there to follow the vision of the person in charge. But you can change that!
In Boss or Leader, internationally recognized leadership coach and speaker, Dave Ferguson, cleverly defines the difference between a boss and a leader. In his direct, no-nonsense way, he uses his experience as a leader and as a leadership coach to help you first decide if you are a boss or a leader, then goes on to coach you on how to grow as a leader.
It’s not about how to be liked by your employees, nor is it about how to manage or supervise people. This book is about how to become a leader people will respect and be willing to follow. It’s also about developing leaders and identifying potential leaders. If you are in a leadership position, or want to be in one, then this book is for you.
At checkout use code CSLEADER for 25% off Boss or Leader book or Lead and Learn Kit.
Learn how to be a leader in your own life and career with expert advice from one of the Navy’s elite TOPGUN instructors.
During a twenty-year career in uniform, Guy Snodgrass became one of the most skilled fighter pilots in the U.S. Navy, commanding combat jets over some of the most dangerous war zones in the world — and he did it all using the lessons he learned at the Navy’s Fighter Weapons School (TOPGUN).
The real-life inspiration for the blockbuster films Top Gun and Top Gun: Maverick, the U.S. Navy Fighter Weapons School trains the top one percent of our nation’s fighter pilots. Over the course of twelve weeks, these pilots are drilled on aerial tactics, combat, and skills required to win in any organization. Ordinary people are transformed into world-class leaders. Pilots, like Commander Snodgrass, who remain on staff as TOPGUN instructors, are held to even higher and more demanding standards.
In TOPGUN’s Top 10, Commander Snodgrass distills some of the most important lessons he’s learned and taught over the course of his career into a taut, engaging book for readers of all ages and experience levels. It’s the perfect gift for anyone looking to change careers, excel in the workplace, or find their way in the world after college graduation. Smart, practical, and direct, Snodgrass’s account of real TOPGUN experience will inspire a new generation of leaders.
Say hello to YOUR version of uncommon success with a revolutionary 17-step roadmap to guide your journey to financial, location, and lifestyle freedom!
Based on thousands of interviews from John Lee Dumas’ highly acclaimed podcast, Entrepreneurs on Fire, this revolutionary 17-step roadmap provides a proven path for entrepreneurs like you to achieve the financial, location, and lifestyle freedom you are capable of. Let The Common Path to Uncommon Success show you how.
The Common Path to Uncommon Success will:
JLD’s 17-step roadmap will help you accomplish your #1 goal in life, as it has for so many others, by showing you how to properly focus on your vision of success until it becomes your reality.
Peer-no-va-tion (pir-n-v-shn) combines the words peer (people like me) and innovation (creativity realized). It’s teamwork of the highest order.
Leo Bottary follows up on his two earlier books about leveraging the power of peers in business and in life. With its roots in CEO and executive peer groups, the team-building framework presented in these pages is designed for leaders who want to coach engaged, adaptable, and higher-performing teams. Peernovation embraces lessons from more than a decade of academic research, fieldwork, and personal experiences throughout North America and the United Kingdom. Whether you’re a team leader or team member, learn how to:
If you believe “the power of we begins with me” and that meeting future challenges will require building the best teams possible, then Peernovation is for you.
As a companion to the game changing book It’s All Possible – how to lead an epic life by Rob Hartnett, this daily journal will help you take your first possible steps to your impossible on a consistent basis. It is the small things done on a regular basis that allow us to achieve amazing things over a lifetime.
Gratitude, happiness and attitude when reflected on regularly become habits and habits change behaviour, which in turn leads to incredible personal growth, resilience and the energy to achieve what is most important to you.
