Helping People Walk Again with Robotics

January 11, 2017 10:00 ET

C-Suite TV’s Executive Perspectives Live talks wearable exoskeletons that teach spinal cord injury and stroke patients to walk again.

 

NEW YORK, NY–(Marketwired – Jan 11, 2017)Executive Perspectives Live, a primetime digital television show on C-Suite TV, is kicking off 2017 with a one-on-one interview with Max Scheder-Bieschin, Chief Financial Officer, Ekso Bionics.

 

Scheder-Bieschin sat down with Executive Perspectives Live host Jeffrey Hayzlett to talk about how Ekso Bionics is investing in technology that is helping hospitals provide mobility to spinal cord injury and stroke patients as well as injured military personnel with the help of a “wearable exoskeleton.” This device is capable of helping increase mobility in patients, while still managing to keep costs manageable for hospitals.

The wearable exoskeleton, Scheder-Bieschin tells Hayzlett, has thirty-five to forty different sensors total — divided into two groups: one that measures the intent of the user, mimicking their movements, and one that determines how much assistance the user needs. Science is constantly advancing and the heavy responsibility isn’t lost on Scheder-Bieschin. He adds, “We have to believe that it’s not just flashy technology. When we say we’re helping millions of people walk, we built the hopes of millions. We don’t want to disappoint.”

 

The business of medical technology is an expensive one and the results are almost never immediate, but the rewards are immense. Scheder-Bieschin says keeping investors informed on what’s being done with their money, being transparent about their milestones and delivering on those milestones allows the company to take those investors on their journey along with them. Being a publicly-traded company helps create a high level of transparency, a best-practice of sorts, and evangelizes the new technology to clients and investors. He described running a publicly-traded company as “messy, like democracy.”

 

The company received FDA clearance in April of last year and placed 200 units in hospitals at a revenue of $200 million. While the device is costly, retail price is $150,000, their main focus is safety and reliability. If the device benefits patients safely, hospitals are more willing to make the investment in order to help more people gain mobility.

 

All episodes of Executive Perspectives Live are hosted by Jeffrey Hayzlett and can be seen on demand via C-Suite TV.

 

Best-selling author, speaker, and former Fortune 100 CMO Jeffrey Hayzlett created C-Suite TV to give top-tier business executives a forum for sharing thought-provoking insights, in-depth business analysis, and their compelling personal narratives.

 

“2017 should be a year with a lot of changes and I’m excited to kick off the new year with an episode about the business of science. Medical research takes money and what better way to help educate the public than having a numbers guy talk about the great things happening in science and robotics,” Hayzlett said. “The responsibility for companies in technology is pretty daunting, but the rewards make up for all the work up front.”

 

For more information on TV episodes, visit www.csuitetv.com.

 


About C-Suite TV:
C-Suite TV is a web-based digital on-demand business channel featuring interviews and shows with business executives, thought leaders, authors and celebrities providing news and information for business leaders. C-Suite TV is your go-to resource to find out the inside track on trends and discussions taking place in businesses today. This online channel is home to such shows as C-Suite with Jeffrey Hayzlett, Executive Perspectives Live and Best Seller TV, and more. C-Suite TV is part of C-Suite Network, the world’s most powerful network of C-Suite leaders. Connect with C-Suite TV on Twitter and Facebook.

About Jeffrey Hayzlett:
Jeffrey Hayzlett is the primetime television host of C-Suite with Jeffrey Hayzlett and Executive Perspectives Live on C-Suite TV and is the host of the award-winning All Business with Jeffrey Hayzlett on the CBS on-demand podcast network, Play.It. Hayzlett is a global business celebrity, Hall of Fame speaker, best-selling author, and Chairman of C-Suite Network, home of the world’s most trusted network of C-Suite leaders. Connect with Hayzlett on Twitter,Facebook, LinkedIn, Google+ or www.hayzlett.com

It’s Not About You, It’s About the Team

January 03, 2017 10:00 ET

C-Suite TV Talks Looking for Leaders In The Right Places, What Top Salespeople Do Differently, and Out of this World Customer Experiences

 

Best Seller TV’s January Programming Features Authors Matthew Paese, Lee Bartlett, Colin Shaw, and Scott Love

NEW YORK, NY–(Marketwired – Jan 3, 2017) – Best Seller TV, one of the top online business shows on C-Suite TV, is kicking off the new year with new episodes featuring in-depth interviews with leading business authors Matthew Paese, author of Leaders Ready Now: Accelerating Growth in a Faster World, Lee Bartlett, author of The No. 1 Best Seller: A Unique Insight into the Mind, Strategy and Processes of a Top Salesman, Colin Shaw, author of The Intuitive Customer: 7 Imperatives for Moving Your Customer Experience to the Next Level and Scott Love, author of Why They Follow: How to Lead with Positive Influence.

 

Matthew Paese, author of Leaders Ready Now: Accelerating Growth in a Faster World, talks about how leadership isn’t a specific set of skills that can be found in one place. Leadership is about individuals who fit with your culture and supply the organization with what it needs, not about who is the loudest or has more pizzazz. Paese encourages c-suite executives to look for leaders in non-traditional places, adding that finding the right people requires objectivity and settling on a definition on what “potential” means — as he considers it an “amorphous concept worldwide.” Since everyone has a different definition, organizations need to sort out the most critical qualities to look for early on in someone’s career, but cautions against focusing on just performance. He says, “Good performance won’t predict good, future leadership.”

 

Lee Bartlett, author of The No. 1 Best Seller: A Unique Insight into the Mind, Strategy and Processes of a Top Salesman, talks about sales excellence and specific things top salespeople do differently that helps them excel. Bartlett says that the book’s focus isn’t on sales techniques, but on what he calls the “glue” — or how a sales person takes those techniques and combines them with mindset and strategy, allowing them to consistently move to the top of the sales organization.

 

Barlett believes that one way to stand out in an often crowded sales field is to make it personal and warns about a common mistake salespeople make — failing to understand that the sales process is not about them, but about the customer. Sales professionals must be interested in the needs and expectations of the buyers; otherwise, they might not be in the best position to succeed and create more revenue.

 

Colin Shaw, author of The Intuitive Customer: 7 Imperatives for Moving Your Customer Experience to the Next Level, talks about the mistake many organizations make when trying to take the customer experience to the next level. Shaw says that organizations plateau because they tend to focus mostly on the rational aspects of customer service, casting aside the emotional and irrational parts of the overall experience. He says that companies assume “Customers buy rationally, but what we do is we buy emotionally and justify it with logic.” Taking the customer service experience to the next level involves behavioral economics — understanding how customers are feeling and thinking about the emotions organizations want to evoke in customers. A key aspect, he says, becomes which emotion the organization wants to evoke in their customers and making sure those emotions, in return, drive value.

 

Scott Love, author of Why They Follow: How to Lead with Positive Influence, talks about the concept of leadership and how companies can increase retention by focusing on building loyalty between a boss and their employees. He says that people often turn down better, high paying opportunities because they have a positive relationship with their boss, one level up. How can managers develop that type of loyalty? By leading, not on authority, but on personal leadership. Managers who take the time to tell employees why their work matters, give them feedback and tell them how their work makes a difference, achieve that loyalty. Love says that “followable leaders get more engagement out of employees.” If your employees don’t think you’re “followable,” they’ll only give the minimum effort. Managers must also remember that it’s always about the team and the goal. It’s “about accomplishing the mission by harnessing and guiding the intrinsic motivations of those employees and the accomplishment of the collective goal,” Love says.

 

All episodes of Best Seller TV will air throughout the month on C-Suite TV and are hosted by TV personality, Taryn Winter Brill.

Best-selling author, speaker, and former Fortune 100 CMO Jeffrey Hayzlett created C-Suite TV to give top-tier business authors a forum for sharing thought-provoking insights, in-depth business analysis, and their compelling personal narratives.

“We’ve hit the ground running this new year at C-Suite TV. Our guests this month have amassed a great deal of experience and knowledge in leadership, customer service, and sales,” Hayzlett said. “Our authors offer practical, every-day advice that anyone can follow and apply to their daily lives. No one makes it to the top alone, so I’m excited for our audience to tune in and learn about taking the next step in their careers.”

 

For more information on TV episodes, visit www.csuitetv.com and for more information about the authors featured in Best Seller TV episodes, visit www.c-suitebookclub.com.

 


About C-Suite TV:
C-Suite TV, an entity of the C-Suite Network, is a web-based digital on-demand business channel featuring interviews and shows with business executives, thought leaders, authors and celebrities providing news and information for business leaders. C-Suite TV is your go-to resource to find out the inside track on trends and discussions taking place in businesses today. This online channel is home to such shows as C-Suite with Jeffrey Hayzlett, Executive Perspectives Live and Best Seller TV, and more. C-Suite TV is part of C-Suite Network, the world’s most powerful network of C-Suite leaders. Connect with C-Suite TV on Twitter and Facebook.

Creating Buzzworthy Campaigns with Alan Gellman

December 28, 2016 09:00 ET

C-Suite TV’s Executive Perspectives LIVE talks embracing changes that create possibilities and how to determine a company’s purpose.

 

NEW YORK, NY–(Marketwired – Dec 28, 2016)Executive Perspectives LIVE, one of the top online business shows on C-Suite TV, is closing the year with a one-on-one interview with Alan Gellman, Managing Director and Chief Marketing Officer, esurance.

 

Gellman sat down with host Jeffrey Hayzlett to talk about finding a company’s purpose, how to embrace changes that create great possibilities, bridging the marketing gap, finding the right target audience, and crafting timely and relevant campaigns, including election season insurance and MLB’s All-Star Game ballots that engaged all thirty teams.

 

Esurance is a company that’s looking to help people make smarter, more efficient choices and Alan Gellman tells Hayzlett that the company’s starting point is asking “what’s the purpose? What are we in for?” Their core belief system ’embraces changes that bring possibilities,’ such as having a brand that’s modern and relevant to their target audience.

 

Gellman also recounted some unique and timely campaigns that helped them create some buzz in the media. He described their “election insurance” campaign — launched last April 1 as an April Fool’s joke, but it resonated with the audience, especially during the highly-contentious election season. Another campaign that struck a chord was for Major League Baseball’s All-Star Game ballots, as it was the first time people could only vote via mobile or desktop. As a result, the campaign got the most votes ever, more ballots were tabulated, which led to more engagement (from all thirty teams) and more impressions overall.

 

Gellman also tells Hayzlett about the changing roles of marketers. Historically, there has been two types of marketers: big brand marketers and deep performance marketers, or those who use direct mailers and other collaterals to communicate with clients. However, good marketers need to — not only play multiple roles, but bridge the gap between big slogan/campaign marketing and deep performance marketers. Gellman says marketers have to think in 360 degrees and learn how to fully integrate the brand performance side of marketing and the metrics/ROI.

 

All episodes of Executive Perspectives Live are hosted by Jeffrey Hayzlett and can be seen throughout the month on C-Suite TV.

 

Best-selling author, speaker, and former Fortune 100 CMO Jeffrey Hayzlett created C-Suite TV to give top-tier business executives a forum for sharing thought-provoking insights, in-depth business analysis, and their compelling personal narratives.

 

“We are closing out 2016 with a bang! It was a pleasure sitting down with Alan Gellman to talk marketing – something we’re both very passionate about,” Hayzlett said. “The future for marketers looks bright and I’m excited for our audience to learn a few things about ideating campaigns that will generate great impressions and buzz, like their ‘Election Insurance’ campaign.”

 

For more information on TV episodes, visit www.csuitetv.com.

 


About C-Suite TV:
C-Suite TV is a web-based digital on-demand business channel featuring interviews and shows with business executives, thought leaders, authors and celebrities providing news and information for business leaders. C-Suite TV is your go-to resource to find out the inside track on trends and discussions taking place in businesses today. This online channel is home to such shows as C-Suite with Jeffrey Hayzlett, Executive Perspectives Live and Best Seller TV, and more. C-Suite TV is part of C-Suite Network, the world’s most powerful network of C-Suite leaders. Connect with C-Suite TV on Twitter and Facebook.

 

About Jeffrey Hayzlett:
Jeffrey Hayzlett is the primetime television host of C-Suite with Jeffrey Hayzlett and Executive Perspectives Live on C-Suite TV and is the host of the award-winning All Business with Jeffrey Hayzlett on the CBS on-demand podcast network, Play.It. Hayzlett is a global business celebrity, Hall of Fame speaker, best-selling author, and Chairman of C-Suite Network, home of the world’s most trusted network of C-Suite leaders. Connect with Hayzlett on Twitter, Facebook, LinkedIn, Google+ or www.hayzlett.com

Modeling in NYC – Industry vs Self Worth

New York City is one big (well, not so big) pool filled with beautiful people. And the truth is, we’re all trying to make it BIG in the Big Apple. Whatever your industry is in NYC, I guarantee you’re facing or have faced competition for that spot or position. But it is not the competition that brings us here or keep us here, but the feeling of “I Conquered NY!” To really be successful in this city, means you’ve made it to the big leagues. I’m talking NY YANKEES big baby! Wohooo!

 

Ok, back to reality. Let’s first talk about the actuality of making it. From my experience, being not just a model but a working model in this city and getting paid work, I’ve noticed how hard it is for some of us to get work. I mean, let’s face it. There are a lot of models in NY. But how many are actually working? How many are actually paying taxes via 1099 each year with the profession “Model” as their actual means of income for the year? New York is a tough city with a lot to give. But, it also takes a lot from you before it starts to give you anything. Therefore, you must be up for the challenge and be willing to adjust something to gain anything. A lot of models come to NY thinking that they will be gainfully booked or paid here by being pretty – and that’s just not the case. Pretty are a million by the dozen here. I’ve booked gigs for some of the largest worldwide brands and national campaigns from being the 1st human being to ever be inside Macy’s windows live to being the only non celebrity in a room filled with NBA stars, Jay-Z and A-list celebrities. Was it my look, my personality, or the fact that the agency knows I’m not celebrity crazed and won’t embarrass them? All the above!

 

So What Makes You So Special?

Is it your look? Yes, that helps a lot, but what keeps you working is your personality, punctuality, politeness and sense of gratitude. I’ve worked with a lot of pretty girls I never saw again, simply because of their attitude. Sometimes the attitude is from them feeling “I’m too pretty for this” or “I really don’t want to work” and that shows. The photographers see it, the agency sees it and most importantly – the client who picked them out of many girls whose photos were submitted or showed up to the initial casting. So, being a “Working Model” in NYC means you have to have a sense of gratitude for working, be polite, be respectful and most importantly be willing to put in the energy and time to go to endless castings, networking events, updating your portfolio etc. Just like any other business, you have to put the time in to get work. Though your beauty leads, your attitude follows. Remember that. But in all of it, don’t give up. Keep going, keep working because you never know which lame gig might lead you to the most awesome gig ever!

While you’re happy to work and grateful to be considered for gigs, this doesn’t mean you should take any gig if it makes you uncomfortable or go against your beliefs. I want you to make yourself, not lose yourself. There’s a chapter my the book “Think Highly Of Yourself” which is titled Industry VS. Self Worth (Chapter 4). I mention aspects of the modeling industry which include what you’re paid as opposed to what you could be getting paid.

 

“Have you ever heard of Super Models not getting out of bed unless the check is over $10,000 or above? If only that was the reality of a model’s life.” —Keeke Kawaii

 

Think Highly Of Yourself

Stop any working model in NYC walking down the street and ask them. I guarantee you they’d tell you how they really feel about having to scramble for auditions, nervously waiting for a call back, panicking if they did well in the audition room. Many were left wondering “did I mess up?”, or “did they like me?” But more importantly they thought, “did I book the job?”, “when will they call?” and “I need to pay this expensive rent!” It’s not an easy industry. It is one of the most glamorous, yet one of hardest industry to break in to. But once you’re in, it’s fun! You can do it. If you really seek it, then it has no choice but to seek you. Just don’t lose yourself while on the verge to find your way there. Don’t allow any agency to make you feel as if they’re doing you a favor by finding you work. You’re an asset to them and they need you as much as you need them. Don’t allow anyone on site to make you feel less of yourself. You can always walk away and God will always provide the right gig for you. Always remember that. Good luck and I hope you make it!

 

If you read this, tweet me @KeekeKawaii and let me know how your audition went! Xo!

 


About the Author

Keeke is one of NYC’s most booked spokesmodel who has represented some of the world’s largest brands from Nike to Microsoft. But that is not all there is to her. She’s talented in the arts by doing voice overs, acting, and a linguist who speaks 5 languages and is constantly trying to learn other languages along the way. She’s a mentally strong female who has overcome traumatic events in her early life as well as neglect as a child. Escaping an abusive relationship with no family present to support; she developed an unbreakable force of strength which lead her to the ability to read people’s energy and intentions very well as she had to do this in efforts to protect her heart from disappointments which she had previously encountered. Due to her life’s experiences, she was hastened to become this independent young lady making it in NYC. Now, Keeke Kawaii, born Keema Kelley, has become an infectious individual possessing an aura that attracts people from all walks of life and won the hearts of many! Keeke’s philosophy and deep internal desire is to encourage everyone despite their background and past experiences. She strives to uplift them from any negative thoughts, despite what they were told by anyone in the past or present. She wants her life to be a blessing to those she encounters!

C-Suite TV Talks The Game of Selling, Always Be Closing, and Getting a Seat on the Board

December 08, 2016 09:00 ET

Best Seller TV’s December Programming Features Authors Mitch Axelrod, Steve Napolitan and Jill Griffin

 

NEW YORK, NY–(Marketwired – Dec 8, 2016) – Best Seller TV, one of the top online business shows on C-Suite TV, announced its December programming featuring in-depth interviews with leading business authors Mitch Axelrod, author of The New Game of Selling: Attract, Convert, and Keep More Customers and Multiply Profits, Steve Napolitan, author of Capture Clients and Close Deals: A Simple Way to Gain Clients without Convincing or Chasing and Jill Griffin, author of Earn Your Seat on a Corporate Board – 7 Actions to Build Your Career, Elevate Your Leadership and Expand Your Influence.

 

Mitch Axelrod, author of The New Game of Selling: Attract, Convert, and Keep More Customers and Multiply Profits, talks about the old game versus the new game of sales. Being in business for more than 30 years, Mitch talks about the old sales strategies being all about manipulation, convincing, and closing the sale. The new approach is about doing what’s right for the customer and the company. He says, “If the customer isn’t right, it’s better to break and move on.”

Another key difference between old and new is that the old game was always a pitch; whereas the new game is more of a conversation and it can be summed up in one sentence: it’s not just business, it’s personal. Axelrod says that in order to create a good relationship with customers, companies need to stop being systemic and silo themselves behind rules and procedures. If those get in the way of the customer, you’re putting roadblocks ahead of customers, potentially damaging that relationship. He adds, “If when given the choice to follow your rules or obey policies and procedures or love and serve customers, love and serve your customers 100% of the time.”

 

Steve Napolitan, author of Capture Clients and Close Deals: A Simple Way to Gain Clients without Convincing or Chasing, talks about the process of making a human connection with clients, rather than just trying to make a sale or push them into a product or service they may or may not want. He argues that the sales process is very simple — find your perfect client, ask them what they want and then give it to them.

Steve is someone with a background in film, not in marketing, but learned the ropes quickly when he realized he could make a human connection with potential clients by asking the right questions, rather than just pitch them and sell them something. He says that executives are looking for solutions to their problems, but if what you’re doing is pitching them, they may or may not buy what you’re selling them. However, if you build a relationship and reach out to them at a deeper level, they’ll eventually trust you to solve their problem.

 

Jill Griffin, author of Earn Your Seat on a Corporate Board – 7 Actions to Build Your Career, Elevate Your Leadership and Expand Your Influence, talks about how to get on corporate boards, testing one’s readiness and the importance of having more women serve on corporate boards. Griffin says that being on a corporate board may give someone an ‘elite status’ — as they have to be appointed. They must also test their readiness before joining as it requires approximately 250 hours a year to serve. She compares being on a board to “getting an MBA every year” because she feels “I’m surrounded by people smarter than I am.”

Her book gives guided steps on how to actively prepare if you’re thinking about joining a corporate board. Griffin stresses that people need to do their research to see which boards have (or may have) openings that are relevant to one’s industry. She also talks about what women need to do get themselves on corporate boards; and believes the problem is the pipeline at the top. Since the pipeline doesn’t include many women, Griffin’s advice to women is: go in early, stay late and network because that’s where the most opportunities take place. The more networking they do, the better their chances to be seen and, eventually, appointed to corporate boards.

 

All episodes of Best Seller TV will air throughout the month on C-Suite TV and are hosted by TV personality, Taryn Winter Brill.

Best-selling author, speaker, and former Fortune 100 CMO Jeffrey Hayzlett created C-Suite TV to give top-tier business authors a forum for sharing thought-provoking insights, in-depth business analysis, and their compelling personal narratives.

“We’re closing our 2016 showcasing the old way of doing things versus the new way of doing things. Customers are a key component to any business and knowing how to reach them is something that’s constantly evolving as customers get more demanding,” Hayzlett said. “Also, since our audience is always looking for the next big thing, I think they’ll find the ‘how to’ steps of getting on a corporate board incredibly beneficial.”

 

For more information on TV episodes, visit www.csuitetv.com and for more information about the authors featured in Best Seller TV episodes, visit www.c-suitebookclub.com.

 


About C-Suite TV:
C-Suite TV, an entity of the C-Suite Network, is a web-based digital on-demand business channel featuring interviews and shows with business executives, thought leaders, authors and celebrities providing news and information for business leaders. C-Suite TV is your go-to resource to find out the inside track on trends and discussions taking place in businesses today. This online channel is home to such shows as C-Suite with Jeffrey Hayzlett, Executive Perspectives Live and Best Seller TV, and more. C-Suite TV is part of C-Suite Network, the world’s most powerful network of C-Suite leaders. Connect with C-Suite TV on Twitter and Facebook.

3 Chemistry Lessons – Gaining Conversational Intelligence

By Judith E. Glaser

 

We are all familiar with the ‘chemistry’ factor in relationships and the chemical attraction metaphor; however, we are now learning that our insights about the chemical nature of relationships and conversations are more than a metaphor—they are a reality!

 

For many decades, I’ve been intrigued by the chemical impacts—both positive and negative—that conversations have on us.  I married a biochemist and for decades we’ve shared lots of conversations about our work. When we first wrote about the “Neurochemistry of Positive Conversations” for Harvard Business Review and Psychology Today, we received confirmation that we were on to something important.

 

Positive comments and positive conversations provide a chemical “high,” and yet negative ones stick with us much longer. A critique from a boss, a disagreement with a colleague, or a fight with a friend can make you forget praise.  If you are called lazy, careless or unprofessional, you are likely to remember it and internalize it, making it not very easy to forget, and discounting all the times people say you’re talented.

 

Chemistry plays a big role in this reaction. When we face criticism, rejection or fear, when we feel marginalized or minimized, our bodies produce higher levels of cortisol, a hormone that shuts down the thinking center of our brains and activates conflict aversion and protection behaviors. We become more reactive and sensitive. We often perceive greater negativity than exists. These effects can last for days, imprinting the interaction on our memories and magnifying its impact on our future behavior. Cortisol functions like a sustained release tablet—the more we ruminate about fear, the longer the impact.

 

Positive comments and positive conversations also produce a chemical reaction. They spur the production of oxytocin—a feel-good hormone that elevates our ability to collaborate, communicate, and trust others by activating networks in our prefrontal cortex. But, since oxytocin metabolizes faster than cortisol, its effects are less dramatic and sustainable.

 

Chemistry of Conversations

This ‘chemistry of conversations’ is why we need to be more mindful of our interactions. Behaviors that increase cortisol levels reduce our conversational intelligence or C-IQ—our ability to connect and think innovatively, empathetically, creatively and strategically with others. Remember: behaviors that spark oxytocin boost C-IQ.

 

When we partnered with Qualtrics, the online survey software company, to analyze the frequency of negative (cortisol-producing) versus positive (oxytocin-producing) interactions, we found that managers appear to be using positive, oxytocin and C-IQ elevating behaviors more often than negative behaviors. Survey respondents said that they exhibited all five positive behaviors, such as ‘showing concern for others’ more frequently than all five negative ones, such as ‘pretending to be listening.’ However, about 85 percent of respondents also admitted to sometimes acting in ways that could derail not only specific interactions but also future relationships. And, when leaders exhibit both behaviors, they create dissonance or uncertainty in followers’ brains, spurring cortisol production and reducing C-IQ.

 

If you tend to tell and sell your ideas and challenge people to produce results, your negative (cortisol-producing) reactions could easily outweigh positive (oxytocin-producing) reactions. Instead of asking questions to stimulate discussion, showing concern for others and painting a compelling picture of shared success, you tend to enter discussions with a fixed opinion, determined to convince others you are right. You are not open to others’ influence—and you fail to listen to connect.

 

always_never-graph

 

This graph is from our Creating WE Institute Research into the Chemistry of Conversations. Red bars = cortisol producing, Green bars = oxytocin producing. The highest red bar is “focusing on convincing others.” Not only is it done more often, its impact is 26 times that of the oxytocin producing behaviors—suggesting that this one act alone can cause a relationship or sales engagement to go south.

 

Chemistry In Leadership

When managers and leaders learn about the chemical impacts of their behavior, they tend to make changes—for example, they learn to deliver difficult feedback in a way that is perceived as inclusive and supportive, thereby limiting cortisol production and stimulating oxytocin instead.

 

As we become mindful of the behaviors that open us up and those that close us down, and their influence in our relationships, we can better harness the chemistry of conversations. Mindfulness about our conversational impact enables us to get on the same page with others, strengthens our relationships – and expands our potential for higher levels of engagement and innovation. Without healthy conversations, we shrivel up and die. Conversations are the source of energy that moves us out of our doldrums when we are sad, the power that launches transformational products, and the golden threads that enable us to trust others. But these threads can be fragile and also unravel, causing us to run from others in fear of loss and pain. Conversations are the way we connect, engage, navigate, and transform the world with others.

 

“The quality of our culture depends on the quality of our relationships, which depends on the quality of our conversations. Everything happens through conversations.” The most powerful ‘leadershift’ we can make is to realize that each person has the power to create the conversational space that creates deeper understanding and engagement, not fear and avoidance.

 

Three Chemistry Lessons

Remember these three chemistry lessons:

 

1. Be mindful of your conversations and the emotional content you bring—either pain – which closes the brain, or pleasure which opens the brain. Are you sending friend or foe messages? Are you sending the message “You can trust me to have your best interest at heart” or “I want to persuade you to think about things my way?” When you’re aware of these meta-messages, you create a safe culture that allows all parties to interact collaboratively, sharing perspectives, feelings, and aspirations and elevating insights and wisdom.

 

2. Conversations trigger emotional reactions. Conversations carry meaning—and meaning is embedded in the listener even more than in the speaker. Words cause us either to bond and trust more fully, thinking of others as friends and colleagues, or to break rapport and think of others as enemies. Your mind will open as you see the connection between language and health, and you’ll learn how to create healthy organizations through your conversational rituals.

 

3. Note that the words we use in our conversations are rarely neutral. Words have histories informed by years of use. Each time a new experience overlays another meaning on a word, the information all gets collected in our brains to be activated during conversations. Knowing how you project meaning into your conversations will enable you to connect with others and, in so doing, let go of much of the self-talk that diverts you from working together effectively.

 


Judith E. Glaser is CEO of Benchmark Communications, Inc., Chairman of The Creating WE Institute, an Organizational Anthropologist, consultant to Fortune 500 Companies, and author of four best selling business books, including Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results (Bibliomotion).  Call 212-307-4386, visit www.conversationalingelligence.com; www.creatingwe.com; jeglaser@creatingwe.com

C-Suite TV’s Executive Perspectives LIVE Enters 7th Digital Television Season

December 07, 2016 12:25 ET

 

NEW YORK, NY–(Marketwired – Dec 7, 2016) – C-Suite Network announced today that Executive Perspectives LIVE, on C-Suite TV, will begin its seventh season on December 14th. Executive Perspectives LIVE is an online television show hosted by Jeffrey Hayzlett that features one-on-one interviews with business executives who are innovators and game-changers.

 

The upcoming season was filmed live at the C-Suite Network Conference in San Francisco where the conversations centered around innovation, disruption, and diversity in business. Some highlights include a discussion on how the shipping industry will evolve in the next five years and a live demo on stage with an exoskeleton that can help a paraplegic walk again. Conversations also covered digital transformation, disruptions in the marketing field, and the power of business relationships.

 

“We’re ready to kick off our seventh season with a number of great interviews, each one is full of engaging and educational content from some of the most disruptive companies in business today,” said show host and C-Suite Network Chairman Jeffrey Hayzlett. Adding, “You won’t want to miss it.”

 

The seventh season of Executive Perspectives LIVE will include interviews with:

 

Tom Edwards, Chief Digital Officer, Agency, Epsilon
Alan Gellman, Chief Marketing Officer, Esurance
Max Scheder-Bieschin, CFO, Ekso Bionics
John Haber, Founder & CEO, Spend Management Experts
Gregory Johnson, Head of Business Relationships, Capital One Spark Business Card

 

All episodes of Executive Perspectives LIVE are hosted by Jeffrey Hayzlett and can be seen exclusively on C-Suite TV.

 


About C-Suite TV:
C-Suite TV, an entity of the C-Suite Network, is a web-based digital on-demand business channel featuring interviews and shows with business executives, thought leaders, authors and celebrities providing news and information for business leaders. C-Suite TV is your go-to resource to find out the inside track on trends and discussions taking place in businesses today. This online channel is home to such shows as C-Suite with Jeffrey Hayzlett, Executive Perspectives LIVE and Best Seller TV, and more. C-Suite TV is part of C-Suite Network, the world’s most powerful network of C-Suite leaders. Connect with C-Suite TV on Twitter and Facebook.

 

About Jeffrey Hayzlett:
Jeffrey Hayzlett is a primetime television and radio host of C-Suite with Jeffrey Hayzlett and Executive Perspectives on C-Suite TV and All Business with Jeffrey Hayzlett on CBS on-demand radio network Play.It. Hayzlett is a global business celebrity, speaker, best-selling author, and Chairman of C-Suite Network, home of the world’s most powerful network of C-Suite leaders. Connect with Hayzlett on Twitter, Facebook, LinkedIn, Google+ or www.hayzlett.com

Executive Briefings: What It Means to be an Authentic Company

Thomas White, CEO of the C-Suite Network and host of the nationally-syndicated radio program “Business Matters,” hosts Executive Briefings. This online event brings together top thought leaders to provide you, as a business leader, insights into the most pressing challenges you have in being successful at your work.

 

This week’s guest is Randy Garn, Chief Revenue Officer of Skipio, and founding member of Hero Partners, a partner of the C-Suite Network. Garn has also founded companies such as Prosper, Education Success and several others. As a tremendous philanthropist, it’s not enough to just do business. Garn uses his knowledge to give back and share his insights with others. He’s been awarded Entrepreneur of the Year by Ernst & Young, and Top 40 under 40 Entrepreneur among numerous other awards.

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Thomas and Randy discuss the challenges of common sense, how to set yourself apart from the competition and build a solid authentic experience with your customers. Read more here: http://bit.ly/HuffPost-Authentic

 

 


The C-Suite is a vast audience of leaders who all have a little extra insight into their industry and the current business world. I sit down with these leaders to give them the opportunity to share that insight and give a glimpse to their personal stories as a business leader.

 

C-Suite TV Talks Moving Mountains, Thoughtful Leadership, Attack Bunnies, Millennials and Opening Doors

November 17, 2016 10:41 ET

Best Seller TV’s November Programming Features Authors Julie Miles Lewis, Mindy Gibbins-Klein, Randall Jones, Dan Negroni and Angela Preston

NEW YORK, NY–(Marketwired – Nov 17, 2016) – Best Seller TV, one of the top online business shows on C-Suite TV, has announced its November programming featuring in-depth interviews with leading business authors Julie Miles Lewis, author of Moving Mountains: Discovering the Mountain in You, Mindy Gibbins-Klein, author of The Thoughtful Leader: How to Use your Head and your Heart to Inspire Others, Randall Jones, author of Show Me: Celebrities, Business Tycoons, Rock Stars, Journalists, Humanitarians, Attack Bunnies, and More, Dan Negroni, author of Chasing Relevance: 6 Steps to Understand, Engage, and Maximize the Next Generation of Leaders in the Workplace and Angela Preston, author of Opening Doors.

 

Julie Miles Lewis, author of Moving Mountains: Discovering the Mountain in You, wants business leaders, or people transitioning from one career to the next, to change their perspective and find the ‘mountain within.’ By that she means seeing obstacles, not as obstacles, but as opportunities to “reach higher perspectives and a new outlook in life.” Lewis recognizes that for people in transition this can be a difficult task, but states that gaining a new perspective is “a great way to get moving when you feel stuck.” She defines resilience as “the ability to bounce back from any setback” and the best way to overcome obstacles is by applying three core concepts: meditation, coming to your senses, and affirmation.

 

Mindy Gibbins-Klein is the author of The Thoughtful Leader: How to Use your Head and your Heart to Inspire Others and says the book’s main message is that ‘thought leadership’ isn’t really ‘thoughtful’ unless the content being created is of value to readers. She defines thoughtful leadership as “the type of leadership that’s disruptive in content, stuff that makes heads turn.” Thoughtful leadership is something business leaders should aspire to, but also be aware that it requires coming up with ideas that will resonate with the market. Gibbins-Klein says her book is for anyone who wants to be a leader in their industry, or on their own, and that putting the time and effort up front will save you time later on.

 

Randall Jones’s book, Show Me: Celebrities, Business Tycoons, Rock Stars, Journalists, Humanitarians, Attack Bunnies, and More, is a collection of interviews and real-life stories from a wide variety of people — from famous musicians like Pat Benatar, to Erin Brockovich, to soap star, Kassie DePaiva. Jones, a columnist for the Naples Daily News, wanted to know what made people successful, how they became successful and if they had any tips that anyone, regardless of industry, could apply to their daily lives. He tells the story of how he was able to interview famous people by being patient and polite. He wanted the interviews to focus on the ‘lesser’ known stories of their daily lives. The most important lesson he learned compiling all these stories was “when you fall, just get up,” but you’ll have to read the book to know about the “attack bunnies.”

 

Dan Negroni, author of Chasing Relevance: 6 Steps to Understand, Engage, and Maximize the Next Generation of Leaders in the Workplace, wants to close the gap that currently exists between millennials and other generations, particularly in the workplace. He argues that the first step in closing the gap is by referring to millennials as the “next generation of leaders” and for each generation to rid themselves of preconceived notions of each other. Currently, millennials make up 40% of the workforce and in ten years, they’ll make up 75% of the workforce. In the end, Negroni says, millennials and older generations are looking for the same things: capability, authenticity, and feedback.

 

Angela Preston is the author of Opening Doors, a book about opportunity and the chance for a new beginning behind every door. Preston based the book on personal experiences growing up in Liverpool, in the U.K., and “never settling for circumstances.” She attributes her success in the financial industry, and now as a motivational speaker, to not having room for failure. To her, there’s no such thing as failure, it’s all about learning what not to do the next time. Preston also views success as becoming interested in people, understanding what makes them tick and using that interest as her main motivator. She advises professionals to always have a plan on how they will improve on something — a visible and tangible plan that keeps goals attainable.

 

All episodes of Best Seller TV will air throughout the month on C-Suite TV and are hosted by TV personality, Taryn Winter Brill.

 

“This month we have all these professionals from all walks of life. Every business leader that wants to be successful needs to be resilient, patient, a thoughtful leader, know when opportunity’s knocking and even get along with millennials,” Hayzlett said. “Leading up to the holidays and the end of the year, I think our audience will be inspired by what they hear and hopefully, they’ll feel empowered to become a better version of themselves and maybe start working on their resolutions a little early.”

 

For more information on TV episodes, visit www.csuitetv.com and for more information about the authors featured in Best Seller TV episodes, visit www.c-suitebookclub.com.

 


About C-Suite TV:
C-Suite TV, an entity of the C-Suite Network, is a web-based digital on-demand business channel featuring interviews and shows with business executives, thought leaders, authors and celebrities providing news and information for business leaders. C-Suite TV is your go-to resource to find out the inside track on trends and discussions taking place in businesses today. This online channel is home to such shows as C-Suite with Jeffrey Hayzlett, Executive Perspectives Live and Best Seller TV, and more. C-Suite TV is part of C-Suite Network, the world’s most powerful network of C-Suite leaders. Connect with C-Suite TV on Twitter and Facebook.

Executive Briefings: Organizing People Management with Theories & Tools

by Thomas White, CEO of C-Suite Network

 

I meet business leaders from all over the world who have advice, stories and personal tips for the business world. Periodically, I sit down with these leaders and give them the opportunity to provide current business advice and share personal stories as a business leader.

 

Dr. Brian Glibkowski is the founder and CEO of sixQ Software. He’s discovered a way that lets you assess what’s going on with the people in your workforce. They call it a next-generation assessment platform. Dr. Glibkowski brings more than 15 years in the areas of organizational behavior and human resource management, as a professor, author and consultant with large companies by helping them be more effective successful. He specializes in assessment, measurement and evaluation.

 

First we must ask, what are the six Qs? They are the six questions we all know: what, why, how, when, where, and who. We learned them in kindergarten. We don’t really know them often times in a systematic way. I conducted some research on these questions. They’re basically a way to think through your important business models to make sure you ask and answer all the questions.

 

Learn more about Dr. Glibkowski’s assessment on managing people HERE.