C-Suite Network and C-Suite TV Mentioned in The Delaney Report

The C-Suite Network, the world’s most powerful network of C-Suite leaders, and C-Suite Network Television were mentioned in the July, 2015 issue of The Delaney Report, The International Newsletter for Marketing, Advertising and Media Executives.

Quoting from the article, “Digital ‘television’ network C-Suite Networks is on an expansion path. C-SN provides digital programming for business executives who do not have the time to sit in front of a TV set to watch business news.”

Delaney Report

The Delaney Report – July, 2015

Interested in learning more about the C-Suite Network and         C-Suite TV? Visit the following links below.

C-Suite Network

C-Suite TV

How to Stop the Rampage of Negative Thoughts

by Steve Rizzo

I am often asked to speak on wellness, stress and the power of positive thinking. No matter the audience, I always urge the attendees to unleash something I call “Humor Being” on a daily basis. As a comedian, it’s my secret to success in life, a secret you deserve to be in on. And I’m here to tell you about, or remind you of, its power.

But first, what is a sense of humor, really, and what makes it so special? The dictionary says the wordsense means “perception or awareness; and correct reasoning; or sound judgment.” The word humormeans “turn of mind; to sooth temper or mood, or the mental quality that produces absurd or joyful ideas.” So by definition, a sense of humor is your awareness of the mental quality that can turn your mind in an unusual way, or your need to produce joyful or absurd ideas that can sooth your very being. But the initiative and proficiency by which you apply your sense of humor comes from what I call your Humor Being.

Your Humor Being is part of your higher self. It’s the part of you that gives emotional stability, peace of mind, and brings out the best of who you are when times get tough. Making a habit of invoking it will make you a happier person with a brighter outlook.

So instead of allowing unfortunate situations, unlucky circumstances and foul people to suck the energy right out of you, turn to humor for a levity break. By living in harmony with your Humor Being, you’ll be able to embrace change more easily and see the bright side of a negative situation, making conscious choices to enjoy yourself.

It doesn’t matter how old you are or what kind of position in life you hold. When you make the shift to find laughter in the midst of any stressful or challenging situation, you regain control. When you make that shift to humor, your brain no longer registers negative thoughts that cause you to be upset. In fact, your brain switches gears and focuses instead on whatever made you laugh.

And even if your brain starts to slip backward to the stressor, you won’t feel as overwhelmed as you were before. Why? Because in addition to signaling to yourself that your problem is laughable, you’ve also stopped the rage of negative thinking. You’ve calmed down your nervous system—you can shift your thoughts and think clearly, reassess the situation, bounce back and take control. Now that’s power!

*This post originally appeared on Success.com

JVI_0469j-webSteve Rizzo is more than a Funny Motivational Speaker. Don’t let the laughter fool you! What Steve brings to the table is his captivating ability to engage the attendees with laughter as he challenges them to SHIFT their focus and way of thinking to discover greater enthusiasm, increased productivity and new levels of success. Recognizing difficult situations don’t cause us to fail or be unhappy, but rather our negative thoughts and beliefs about the situations, Steve has been Adjusting Attitudes in organizations throughout the world such as AT&T, Prudential, State Farm, LaQuinta, and even the CIA (yes, he even had them laughing!) since 1994.
Find him on Twitter @RealSteveRizzo, Facebook at Riz’s Biz Steve Rizzo, LinkedIn and Google+.

You’ve Reached the Top! Now What?

by Judith Glaser

You’ve Reached the Top! Now What?

Is entrepreneurship the only way forward once you achieve success? 

Starting a business from scratch is different from stepping in and adding value to an existing company. Entrepreneurs love the challenges, risks, and thrills of doing what others have not done—envisioning new horizons, exploring the unknown, moving to the next peak and eventually reaching the top.

So, why do so many ambitious and talented executives and entrepreneurs plateau, burn out, and at times regress once they “reach the top” of whatever ladder, mountain or organizational structure they’ve been climbing?

My answer, based on both research and reflection, is that while they tend to be great talkers (because they continually pitch their visions, strategies, products and services to investors, banks, employees, customers, clients, and partners), they may plateau when it comes to connecting deeply with others.

Reaching the summit today requires us to develop a new perspective and paradigm of leadership and to climb two peaks: 1) creating and selling the vision, and 2) connecting with other people as we build the business around our innovative ideas. Connecting with others enables us to build concentric circles of engagement with employees and customers to expand the brand in magnificent and exciting ways.  Entrepreneurs who put relationships before tasks and build bridges for connection become multipliers of the DNA for entrepreneurship—a powerful path for getting to the next level of greatness.

Expand Your Connecting Profile

With the right digital tools, we can now connect 24/7 from anywhere in the world at any time, but it’s not enough to have the tools to connect. We also need the wisdom to connect. We need Conversational Intelligence® (C-IQ), a framework for knowing which conversations trigger our lower-level brain activity, such as primitive instincts for fight, flight, freeze and appeasement, versus what sparks higher-level brain activity, such as trust, integrity, strategic thinking, empathy, and capability to process complex situations. The more we see how much of our brain is devoted to social connection, the more we realize how connecting with others in healthy and productive ways becomes vital for our mutual success in teams and organizations.

Problem: What Inhibits Healthy Connections?

Here are four behaviors that often inhibit healthy connections:

  • Having communication blind spots. Sadly, I see many leaders bomb in critical meetings and situations because of low C-IQ: they don’t speak to influence and thus fail to connect. C-IQ is a rating of the level of trust we create with others and the quality of our interactions. People with high C-IQ activate their audience’s prefrontal cortex, a section of the brain that enables trust and good judgment. People with low C-IQ engage the lower brain, where fear and distrust reside. High C-IQ correlates with business turnarounds and sustained success.
  • Talking Past Each Other. Breakdowns happen when people talk past each other, not with each other. Once you recognize your conversational blind spots, you can boost your C-IQ by identifying what is going wrong in conversations and situations and flip the switch in your brain and others’ brains to get communications back on a productive and neural path.
  • Not Seeing Beyond Your Vision. The tough road of leadership and entrepreneurship demands total belief in the enterprise and it’s vision. It’s an invigorating emotional state with a natural dopamine high. Unfortunately, having total belief can blind you to the need to see beyond your vision and gain buy-in from diverse constituents, or listen to their push back if they don’t at first agree.
  • Not Minding the Gap. To bridge blind spots, you need to mind the gap and step into your conversation partner’s world, shift from talking about yourself and your solutions, and start co-creating by focusing on shared success. This involves identifying what the people in the loop want from you. For example, if you are presenting a business plan to venture capitalists, you should focus on how the plan generates revenue, since their objective is ROI.

Solution: Co-creating Conversations®

Co-creating conversations enable you to co-create the future. This is not about a quick fix or a new policy, lecturing or tell–sell–yell: it’s about navigating with others in and out of scenarios from many perspectives. Such conversations create healthy practices and rituals for how work gets done inside the culture. They enable us to create a movie screen on which to project scenarios for the future so we can explore them and choose the best paths.

As we understand others’ perspectives, we can form a WE-centric rather than an I-centric view of the future. As we create the conversational space for change, we reduce fears and threats and help people find their place in the change process. We can then breathe in a coherent, collaborative way. To breathe means to aspire. When we are calm and connected to others during change, our aspirations become greater and our capabilities increase.

Apply these tips for fostering a higher C-IQ in four specific situations:

  1. When you meet someone new. Say, “I’m so glad I met you!” Or “You look familiar!” Our brains are designed to be social. The need to belong is more powerful than the need for safety. Feeling rejected activates our fear networks and increases the level of cortisol, which moves us into protective behaviors. A sense of inclusion reduces protective cortisol levels while increasing oxytocin and promoting bonding.
  2. When you brainstorm with a diverse group. Appreciate others’ contributions, comment on how their idea has helped you, and let them know how much you appreciate their thinking. Appreciation reshapes our neural networks. When we appreciate others’ gifts, we have a positive impact on their neural networks. Appreciation activates a larger framework of neurons in our brain that enables higher levels of seeing, hearing, and thinking broader and bigger. Reaching out to connect and appreciate others’ perspectives, even if you don’t agree, elevates trust, or feeling like a friend, thus creating a larger framework for thinking together.
  3. When you want to persuade someone. Put yourself in your listener’s shoes. Empathy activates the mirror neuron network located in the prefrontal cortex or Executive Brain. When we mirror each other, we can see and experience the world through each other’s eyes. This activates higher oxytocin production, which facilitates bonding, collaboration and co-creation and elevates trust and openness. We become comfortable sharing what is really on our minds.
  4. When you need to solve a difficult problem. Say, “Tell me your thoughts.” And listen to connect. When we are uncertain, both the distrust and trust networks are activated at the same time. We more easily fall into groupthink to be safe in the crowd, or we close up for fear we will look weak. Make it safe to be transparent about what you are uncertain about. Don’t penalize those who speak up – encourage them to share.

C-IQ is the ability to master the power of connection to enhance your relationships and gain better business and personal results. Even when you think you’ve reached the top, you face yet another mountain to climb – engaging a broader audience of potential partners – both inside and outside the company. When you boost your C-IQ, you become smarter at navigating your social highway. C-IQ is not about how smart you are, but how open you are to learning effective conversational rituals that prime the brain for trust, partnership, and mutual success.

Judith GlaserJudith E. Glaser is the CEO of Benchmark Communications, Inc. and the Chairman of The Creating WE Institute. She is the author of the best selling book, “Conversational Intelligence” (Bibliomotion, 2013), an Organizational Anthropologist and a consultant to Fortune 500 companies.Visit her at creatingwe.com; conversationalintelligence.com or contact her at jeglaser@creatingwe.com. Follow Judith on Twitter @CreatingWE or connect with her on Facebook.

Communicate the Reasons not just the Processes

by Michael Houlihan & Bonnie Harvey

For leaders, whether they are politicians, managers, or business owners, it’s simple: To truly engage your people, educate them beyond what you want them to do and how you want them to do it. Give them appreciation for why you want them to perform in a certain way.

When we were building the Barefoot Wine brand, we found that our people were more engaged when they knew why they were doing a specific job, not just how to do it. We would explain our company’s mission statement, and how each staff member’s performance was essential to achieve the goals of the company.

We would invest hours with our new people explaining the cause and effect that connected their job to the customers’ purchasing decision. We would give them a “money map” showing them how the customers’ money went to buy our product, how it traveled through the retail and distribution companies we dealt with, and eventually ended up in their paycheck. We would detail the reasons why their job directly affected the provision of goods and services necessary for the customer to make a purchase. We would give them the reasons why every team member in our company had to perform excellently to keep our customers coming back. We explained each business associate’s loyalty requirements, from distributers to retailers, from store clerks to consumers, and how our people satisfied all of them.

Some said that kind of training was a waste of time, that new people don’t need that level of detail. They argue that the sooner the new hire starts producing, the better. The problem with this kind of thinking is that it assumes that the processes are already the best they can possibly be, and that there can be no further improvements in customer service or efficiency. It also assumes that expensive mistakes won’t happen due to misconceptions about purpose.

We found, however, that people tend to “make up” reasons when they don’t know the real ones. If they didn’t get it, we would go over it again – and again. When they asked a seemingly simply question about their job, we would listen closely for any misconceptions they held. We wouldn’t just give them the answer so they could thoughtlessly “cut and paste” to quickly get on with their job. We would take the time to sit them down and start from the beginning about the reasons until they connected the dots.

The time we invested in this type of education really paid off. We often heard, “Well, if that’s what we are trying to do, then why don’t we …” and they would streamline our procedures or make them more effective. Sometimes they would even come up with completely new ways of doing things.

Leaders at every level are only as successful as their ability to engage their people. If your people truly understand why they are being asked to perform, you’ll drastically reduce costly misconceptions and you’ll achieve your company’s goals in surprisingly more efficient ways. Your people will be happier and more engaged because they understand why their performance is essential to the company’s success and that their teammates are relying on them.

Productive people start with good leaders.

For complimentary business resources and info-graphics related to this article, visit: www.barefootbonus.com.

By Michael Houlihan and Bonnie Harvey

Copyright © 2015 by Footnotes Press, LLC

Michael-Bonnie-ProfessionalMichael Houlihan and Bonnie Harvey are the founders of Barefoot Wine, the largest bottled wine brand in the world, and authors of the New York  Times Bestselling Business book The Barefoot Spirit. From the start, with virtually no money and no wine industry experience, they employed innovative strategies to overcome obstacles, create new markets and foster key alliances. Michael and Bonnie now share their experience and entrepreneurial approach to business as consultants, authors, speakers, and workshop leaders. Michael and Bonnie launched at the C-Suite Network Conference their new companion book to The Barefoot Spirit entitled, The Entrepreneurial Culture, 23 Ways to Engage and Empower Your People. Learn more at barefootspirit.com, and find them on Facebook and Twitter @barefoot_spirit.