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Culture Growth Health and Wellness Human Resources Leadership

Good Parenting Means Resisting the Urge to “Take Over” for Your Kids

One of the hardest things about parenthood is letting kids learn on their own without stepping in to “rescue” them.

If you’ve. . .

peeled yourself away from your child’s clinging embrace on the first day of school 

let them cut their own bangs when you knew it would be disastrous

helped your doctor hold your baby firmly during vaccination

. . . then you know exactly what I’m talking about.

There’s nothing worse than seeing our children struggle. There’s even a scientific reason as to why adults find it next to impossible to ignore a child’s cry.

study from the University of Oxford found that the adult brain is hard-wired to respond to the sound of a baby crying—whether or not they’re the parents. If perfect strangers can have a visceral reaction to a child in need, of course it’s that much harder for parents and caregivers.

But perhaps the hardest part of all is resisting the urge to step in like superheroes at the first sign of distress. When we’re too quick to rescue our kids from every challenge they face, we hamper their growth and independent learning while denying them the self-confidence that autonomous achievement can bring.

I talk about resisting the urge to take over for our kids in this short video:

So next time your kid is upset over a math assignment, a misunderstanding with a friend, or indecision over which college to attend, resist the urge to swoop in and take over with a solution.

Talk to them, listen to them, soothe their anxiety, and offer advice—then step back and let them handle it on their own.

Parents, I feel your pain in seeing your kids struggle! But sometimes good parenting means letting them fall so that we can see them rise up and triumph.

Love and Blessings,

Katherine
P.S. I did a brief segment on WUSA 9 last month! For tips on how to manage your and your family’s mental health, watch here.

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Categories
Entrepreneurship Human Resources Negotiations Sales Skills Women In Business

“Negotiation Attention How To Capture And Maintain It For More Quicker Wins” – Negotiation Insight

“Attention, like clouds, can be silently ominous. And that is more so when the lack of attentiveness in a negotiation cloud one’s thinking.” -Greg Williams, The Master Negotiator & Body Language Expert (click to Tweet)  Click here to get the book!

 

“Negotiation Attention How To Capture And Maintain It For More Quicker Wins”

People don’t realize they’re always negotiating.

Aha, yep, okay, go on, continue – those were the utterances of the opposing negotiator as he was half-listening to what the other negotiator was saying. That occurred during a critical part of the negotiation. Upon hearing his responses, she became fearful. She thought, he is not paying attention to me, but I will plow forward.

Later in the negotiation, she found her fears warranted and realized she had made a big mistake by continuing while her counterpart was listening with divided attention. But by that time, the negotiation had strowed scarily close to an impasse. She wondered if it was too late to save the negotiation? She mused. What should I have done to be sure I had his attention?

When was the last time you caught your opposite negotiation partner half-listening to you – not giving you or your offers the deserved attention needed to progress the negotiation? How did you feel when you reached a point in the talks and realized essential things you had said were absent from the other negotiator’s memory?

Not maintaining the full attention of your counterpart can be a failure’s starting point in a negotiation. But you can avert that from occurring in your future talks. And here is how to do that.

Click here to continue!

Remember, you’re always negotiating!

 

Listen to Greg’s podcast at https://c-suitenetwork.com/radio/shows/greg-williams-the-master-negotiator-and-body-language-expert-podcast/

 

After reading this article, what are you thinking? I’d like to know. Reach me at Greg@TheMasterNegotiator.com

 

To receive Greg’s free “Negotiation Tip of the Week” and the “Negotiation Insight,” click here https://themasternegotiator.com/greg-williams/blog

 

 

 

Categories
Growth Personal Development

Breaking Up the Good Old Boys Club — Redefining Diversity in the VC Industry

 

You always hear about business being an ‘old boys club.’ While that is changing, it is still the case in venture capital.  

 

While the number of women-led venture funds grew 15x in the last decade, women-run just 5.6 percent of funds in the U.S., according to a 2020 study from Women in VC. You don’t have to be a math major to see the discrepancy in the numbers. 

 

“I think it’s a big issue,” Gayatri Sakar said. “All this old finance, even the venture capital money, they’re basically a broke(n) club, and they are guarded by males. So, we want more women to be a part of this venture capital private equity communities so that we can bring much more opportunity for amazing talented women.” 

 

Gayatri runs She-VC, a fund that bills itself as a “story-telling platform of women and diverse GPs (General Partners) (and) LPs (Limited Partners).” 

 

Statistics like the ones she mentioned above were just a few of the insights she made during a recent C-Suite Network private community event.  

 

Women are not only in the minority running VC firms. Gayatri says women with business ideas don’t have a lot of luck when it comes to funding. She says it’s a symptom of the current climate. 

 

“I think one of the biggest issues is that there are not many women who are writing checks. So, it kind of starts from there,” Gayatri said. “When you see there are not many women who are running funds, there are not many women who are decision-makers. That’s when you find that it is much more difficult to bring capital allocation to women-run businesses if you’re carrying your idea about certain women-related products in a group of men, they don’t understand it.” 

 

Baked in Biases of Pitching 

 

While Gayatri outlined many of the obstacles women face in the VC industry during our conversation, one that blew me away was the biases of the representatives in the room when the hopefuls are pitching. She says women can have the best slide deck in the world, but that doesn’t earn them the respect they deserve.  

 

“I’ve heard from my friends when they’re going and pitching, to their LPs or to their investors, and these are women who have run amazing businesses, they started their own funds,” Gayatri said. “The LPs are not taking them seriously. They’re thinking, ‘Oh, you must be an assistant to the partner,’ and they’re like ‘No, I’m the boss, this is my fund.’ There is a shift. Not just changing the mindset, but there’s a there’s a big paradigm shift that is required to understand that we need to stop judging women based on their performances because men have been judged by their potential.” 

 

There’s another bias Gayatri says that not only happens in the VC pitch rooms but in business overall that she says create a double standard. 

 

“We need to stop judging what’s going to happen to your fund or what’s going to happen to your business if you have a kid (or) are a single woman who’s going to get married. You are not asking those questions to a man,” she said. 

 

It’s easy to categorize those types of questions as sexist, but those questions aren’t always from men, Gayatri says. Women entrepreneurs can also be guilty of asking those questions. She believes this type of questioning, while well-intended, are holding society back and stopping it from making progress. 

 

“I think that is where we think that we can do better if we can show that these are the amazing women, who have been working non-stop being whether they’re orphaned at birth or being a single mother, and they’re still pushing the barriers,”  emphasized. “You have to believe in them. You have to take a chance on (them). Once you take a chance, they can prove themselves.” 

 

Be a Mentor 

 

One of the ways Gayatri says women can help each other out is through mentoring. I like to say that if you make it to the top, be sure to send the elevator back down, and she agrees, but she holds everyone accountable. 

 

“I think people don’t do a good job in mentorship. I have always seen that men, white guys, they want to mentor another white guy, that’s not helping bring much more diversity (to) your mentorship table,” Gayatri said. “It’s also a situation where I think people have to bring themselves out of their comfort zone because they’re not just taking a chance on a female entrepreneur or a diverse entrepreneur, they’re taking a chance on themselves.” 

 

Redefining Diversity 

 

While our society wrestles with diversity overall, the business world is no different. With this in mind, Gayatri has a challenge for corporate America. 

 

“Diversity has always been a part of philanthropy or an extension of philanthropy, and that’s a big problem, (diversity) is a mainstream issue. You cannot just put it as a part of philanthropy or charity that can fix it,” Gayatri says. “This has to be fixed through capital allocation. That’s the only way. You cannot fix it through throw(ing) some money at the charity, and that can be done. This was the biggest problem when the COVID-19 situation happened. What happened is that a lot of the diversity programs got canceled because they did not have enough money.” 

 

Gayatri also points out VCs will generally send women looking for venture capital to the diversity team, which aren’t always the best-funded, equaling less money for women. She points out it’s just another example of the inequities in the current VC system. 

 

My conversation with Gayatri was eye-opening, and her insight were certainly a reality check for the good old boy’s club. If you’d like to hear more from her, listen to the full discussion here. That’s just a sample of our conversation.

 

If you’d like to be a part of the complete discussion, consider joining the C-Suite Network. For less than the cost of a business lunch a month, the C-Suite Network gives you access to an exclusive community of leaders and provide you with the content you need to become the most strategic person in any room. Click here to learn more.  

Categories
Entrepreneurship Human Resources Management Marketing Mergers & Acquisition Negotiations Skills Women In Business

“To Win More Negotiations Faster Know How To Use Fire” – Negotiation Tip of the Week

“Fire warms, but it also burns. Like fire, the more you control a negotiation, the less likely you are to get burned.” -Greg Williams, The Master Negotiator & Body Language Expert (click to Tweet)   

Click here to get the book!

 

“To Win More Negotiations Faster Know How To Use Fire”

People don’t realize they’re always negotiating.

Fire! What just went through your mind? If you had been in particular environments, hearing that word would have captured your attention immediately. And that is what happens in negotiations when something occurs that grabs your attention. It can spellbind you. And therein lies the power of capturing a negotiator’s attention. Thus, fire, a metaphor in this case for grabbing a negotiator’s attention, becomes a powerful tool you can use to win more negotiations faster. Here is how to do that.

Click here to discover how you can increase your negotiation efforts!

Remember, you’re always negotiating!

 

Listen to Greg’s podcast at https://c-suitenetwork.com/radio/shows/greg-williams-the-master-negotiator-and-body-language-expert-podcast/

 

After reading this article, what are you thinking? I’d like to know. Reach me at Greg@TheMasterNegotiator.com

 

To receive Greg’s free “Negotiation Tip of the Week” and the “Negotiation Insight,” click here https://themasternegotiator.com/greg-williams/blog

 

 

 

Categories
Growth Human Resources Management Personal Development

Why Job Reviews Are Still Critical . . . But Be Sure to Do them Right!

It is very important for you to assure that the people in your organization understand your expectations and your opinions about how they are doing. The most effective way to communicate that information is to conduct regular reviews throughout your organization.

I do not have firm data to back this up, but I believe that regular reviews are strictly used in Fortune 500 businesses – the kind of organizations that have big HR departments – while reviews are not regularly given in smaller companies.

How are you doing in this regard? If you are not using regular reviews, you could be causing more problems with your team members than you realize. Why? One reason is that, in my opinion, people tend to believe the worst, not the best, if they are kept in the dark about your evaluation of them.

Two ways to conduct reviews . . .

Two-part reviews, in which the manager and the employee each fill out a review form, then meet to compare and discuss their comments. I have observed that when the people who will be reviewed write down self-evaluations ahead of the review session, they do not hesitate to be critical of themselves. They tend to bring up areas that you as a manager wanted to talk about, and when you then explore those topics, your review is less harsh; After all, you are exploring topics that the employees brought up themselves.

360° reviews, in which each employee is reviewed not only him or herself and a supervisor, but by a group of people with whom he or she interacts on the job. My preferred way of conducting these reviews is to have people submit their evaluations of the team member who will be reviewed, then to sort the comments into categories on one master form. That prevents the employee under evaluation from trying to guess the identity of his or her evaluators. And 360° reviews can be very effective. If an employee sees that a number of people are focusing on an area that needs improvement, those comments will be more credible than those that came from one supervisor.

Some insights from a sample 360° review . . .

To show you how revealing and motivating a 360° review can be, I would like to share some of the comments that I have gotten about my own strengths and areas for improvement when I was the subject of one of them.

“As a leader, Evan is first-rate. He is respectful of people and solicits opinions. He also does a good job of keeping management in the loop on high-level strategic thinking and direction.”

“Evan is a strong leader with a vision. He manages different people differently according to their personalities and needs. He is very responsive to staff and to members. He is very good about communicating and sharing what’s going on with staff and members. He is a very hands-on manager. He is also a very inclusive manager and one who wants to get both staff and membership more involved (e.g. many councils, monthly staff meetings).”

“Evan wants to drive the car and will not take a back seat to anyone. He can be very demanding and can dominate a meeting when he feels he is right. Because he has the confidence and the experience of running a large division, he has earned the respect and the right to take control when he feels the company is straying. He has a great ability to stay on topic and to keep others focused. He is learning how to ask more questions to let others get to the right answers instead of trying to manipulate issues toward what he feels is the right path. If I were going to war, I would want Evan as a General.”

“Spend more time communicating upfront. This was done very well with the five-year plan, but it could be extended further. Also, I believe Evan is one of the most compassionate leaders that I have met, but this does not always come across with members and some staff members. It would be helpful if he would take the time to explain things with a little more clarity.”

So as you can see, 360° reviews communicate a depth of information that can be eye-opening. I know that I have used comments like those to discover areas where I need to devote attention to my own interpersonal and management development. I believe that these reviews can energize your staff members too, and encourage the process of consistent improvement.

Add a plan to take reviews one step further . . .

Reviews are more than scorecards. They provide an opportunity to build a plan with each employee. What are the key things that this person should be doing in the next year, for example? What is he or she doing well that can be built upon? What is a weakness to address in the next 12 months? When you agree together on such goals, set check-in points, and incorporate them in a training and growth plan, you can turn regular reviews from demotivating routines into exciting action plans for learning and growth.

Categories
Growth Health and Wellness

Want more parenting support? Try these 4 podcasts

 

Dear Parent,

We all know the irreplaceable value of a strong, inclusive, loving support group. From childhood to parenthood, small networks of family, friends, neighbors, coworkers, and classmates give us a sense of belonging, protection, and camaraderie. 

Support feeds the soul. 

When you’re a parent, getting the right support is crucial. Whether your kid won’t stop yelling your name or isn’t interested in talking to you at all, there are times when you’re frustrated and stressed out. All you want is the sympathetic voice of a friend who knows what you’re going through (and maybe a glass of wine). 

You may have been disconnected from your usual support systems these last few months. I’ve discovered that a great podcast can help rebuild a sense of community. Listening to a wonderful podcast host feels a bit like a conversation with a wise and empathetic friend. 

I’ve had the honor of appearing on several podcasts in the last few weeks. If you’d like to learn more about the Guidance Approach to Parenting, please check out these episodes. 

If you like what you hear, I encourage you to listen to some other episodes and subscribe to these fantastic shows. 

The Sensory Project Show

Rachel Harrington and Jessica Hill are certified occupational therapy assistants whose mission is to help families practice health and wellness in their daily lives. They’re light-hearted, funny, intelligent women with a fresh perspective on healthy family dynamics. Listen to my episode with Rachel and Jessica here.

The Blended Family Podcast

Melissa Brown addresses the challenges of having an extended and blended home life with personal stories based on her own family. She tackles difficult topics like having a healthy divorce, managing relationships between non-biological siblings, and “time sharing” with an ex. Her episodes aim to help blended families not only co-exist, but thrive. Listen to my episode with Melissa here.

Distraction Podcast

In our world full of bright, shiny objects, we all need some advice on managing distractions. Dr. Ned Hallowell, a New York Times best-selling author and ADHD expert, lends his expertise on minimizing distractions in your daily life. His bright, enthusiastic show offers practical advice and shows how issues like ADHD can transform into strengths. Listen to my episode with Dr. Ned here.

The Modern Mamas Podcast

Jess Gaertner and Laura Bruner embody modern motherhood: Laura is a certified nutrition consultant, Jess is a licensed athletic trainer with a master’s degree in kinesthesiology, both are CrossFit trainers, and mamas to their babies—whew! They interview guests about fertility, pregnancy, parenting, fitness, and holistic health, and spirituality. This duo is a blast to listen to! Listen to my episode with Jess and Laura here.

Which episode was your favorite? Hit reply and let me know!

 

P.S. These episodes are a great beginning to rethinking your relationship with your kids. If you’re ready to take the next step, check out my FREE webinar, 3 Common Mistakes Parents Make and How to Reverse Them.

​​Visit us at: www.consciousparentingrevolution.com
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Best Practices Body Language Management Skills Women In Business

Five Ways To Make Meetings Effective

Do you ever feel like your day consists of endless meetings? Even worse, do you ever think some meetings are redundant? You meet about the same thing repeatedly yet never seem to conclude with any call to action.

Back in 1998, it was estimated that in the U.S., an average of 11 million meetings were conducted each day, with a typical employee spending six hours per week in one. Research indicates the length and frequency during the past 50 years has risen over 10 hours to the point where the average executive now spends over half of their working hours in meetings alone.

Many argue that meetings are necessary to innovate, create and brainstorm. Others claim they lead to a lack of personal productivity and are often ineffective at driving conclusions or momentum. I watched a hilarious YouTube video from comedians Tripp and Tyler that summarized every meeting across the country: ineffective, unorganized, inefficient, and unproductive. While the video is meant to be a parody, it accurately summarizes what so many believe they experience in the workplace.

When meetings end without clear next steps, confusion ensues. This results in more meetings to further the discussion and clarify the miscommunication. Professionals can stop the never-ending meeting cycle with strong calls to action.

A call to action creates momentum by providing the next steps for all participants. When a meeting host ends each gathering with these clear scopes of work, they influence attendees to act upon what was said. Here are five tips to end meetings with strong calls to action that influence your listeners:

1. Be clear and direct

A call to action should be clear, not something your audience needs to decipher. Be direct with your language to eliminate the chances of confusion or misunderstandings.

Instead of: “Who would you be willing to call and ask about the process?”

Try: “Janet, please call and ask about the process.”

This type of call to action assigns the task to a specific person. It is clear, concise, and provides all attendees with next steps.

2. Establish deadlines

The greater your relationship with attendees, the more direct your calls to action can become. For instance, a sales professional can’t tell a prospect what to do, but they can be specific in their request for a call-to-action deadline.

Instead of: “Will you contact me once you reach a decision?”

Try: “Will you be deciding by Friday?”

This helps establish a timeline and lets everyone attending know who is responsible for what action and the expected deadline. Don’t push deadlines out too far. Motivation is lost when too much time is provided to act upon your call to action. Providing shorter deadlines ensures continued momentum.

3. Remove barriers

When you host a meeting that requires attendees to fulfill your call to action immediately, provide them with the tools needed. For example, if you want participants to sign up for specific tasks, bring the forms and pens with you, providing immediate means to fulfill your request.

Instead of: “I’ll have a sign-up sheet in my office if you can stop by when you get the chance.”

Try: “I brought the sign-up sheet and some pens with me so everyone can sign up now.”

If clients need approval before they can sign, make the first call to action an organized stakeholder meeting as soon as possible.

Providing a means for listeners to fulfill your requests can prevent barriers from stopping the meeting momentum.

4. Focus on benefits

When creating calls to action, put the listeners’ needs first. Make your requests about meeting their needs, not just your own. Attendees are more likely to act quickly if they believe their own best interests are at stake, not only yours.

Instead of: “It would make my day if you would follow up with the client by the end of the week.”

Try: “Get an answer from the client by the end of the week to ensure the sale counts toward your quarterly quota.”

Putting their needs first will help them remain motivated and focused on accomplishing the tasks necessary to continue the momentum.

5. Customize for each listener

It’s tempting for meeting organizers to avoid assigning tasks to specific people and avoid being pushy or demanding. On the contrary, calling on people individually allows them to know precisely what you expect of them and the importance their role plays in the entire group. Calling on a group of people to act is vague. It allows everyone to avoid responsibility and leave the call to action open for others to act instead.

Instead of: “Would someone call accounting and get the final numbers?”

Try: “Scott, will you call accounting to get the final numbers, then provide the answer to the team by Monday? This will provide clarity for your budget needs this quarter.”

Calls to action are a clear way to influence your listeners to act upon what you said. It will provide actionable steps and avoid future misunderstandings. Your meeting will be effective, productive and a great use of everyone’s time.

Categories
Culture Growth Health and Wellness Human Resources Leadership

3 Parenting Shifts to Support Your Teen’s Individuation

Does your teen suddenly want nothing to do with you? 

 

Are you wondering why your sweet child who once made you rub their back every night until they fell asleep now barely even wants to be seen with you? There’s a scientific reason behind this sudden shift: a complex process known as individuation.

 

It’s Not You, It’s Individuation

 

According to physician and psychiatrist Margaret Mahler, a child’s life begins in a symbiotic relationship with their primary caregiver before they eventually realize their separateness and form an autonomous identity.

 

This process is called “individuation,” and the sudden transition that occurs can result in classic adolescent behavior: a need for space, an increased awareness of their peers, and volatile emotions. Sound familiar? 

 

As difficult as it is for parents to feel their children drifting away, I want to encourage you not to take it personally. (I know, easier said than done!) Your child is going through a perfectly natural development in their lives—and it’s critical to give them the support they need so they can grow to be an autonomous and well-adjusted adult. 

 

How can we help our children (and ourselves!) through this new phase of development?

 

What your child needs at age 7 will no longer apply for this stage in life. As our kids transition into adolescence and adulthood, we must make adjustments to our parenting, too.

Three Parenting Shifts to Support Your Teen’s Individuation

 

Transition from “manager” to “consultant.”

 

As caregivers, we’re used to doing everything for our kids: feeding them, bathing them, tucking them in at night, and all things in between. 

 

Now that your kid is a teenager, it’s time to step back from your managerial role. Your teen needs to learn how to manage their own life—so let them. 

 

Fostering healthy autonomy involves giving your teen the space to make their own decisions, even if that means they dye their hair blue or pick a college far from home. 

 

Of course, stepping back as a parent isn’t about becoming permissive or detached; it’s about taking on more of a consultancy role than a managerial role. The tradeoff when we let go of “power over” is that we gain influence.

 

Rather than giving directions, provide opinions or suggestions. Ask your teen questions instead of telling them what to do. Let them know that you’re there to guide them as they walk their own path.


Encourage their curiosity about what’s fair and right.

 

Kids of all ages are deeply concerned with fairness. Just think about how many times you’ve heard your child shout, “It’s not fair!” over the years.

 

Why not put a positive spin on this preoccupation and encourage your teen to explore fairness and justice on a wider scale?

 

Talk to them about world issues like gender inequality and systemic racism. Understanding bigger concepts of fairness and unfairness will help them determine what’s fair and right in micro settings like school, friend groups, and even at home.


Lean into the hard conversations.

 

Talking to your kid about topics like religion, politics, drugs, or sex can be uncomfortable—but these are the conversations you need to be having! Accept the discomfort and power through. 

 

If, for example, you’re watching a movie and a controversial theme pops up, don’t just clear your throat and dismiss it. Encourage conversation, listen to what your teen has to say, and share your own opinion. Let them know you’re their safe space for addressing challenging topics head on. 

 

A child’s shift into adolescence and adulthood can be a tumultuous time. But if we commit to growing with them and shifting our parenting approach, we can help make this transition as smooth and manageable as possible.

 

Love and Blessings,

Katherine

P.S. Want to learn more about my Guidance Approach to Parenting? Reach out today and join the Conscious Parenting Revolution!

 

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Categories
Growth Personal Development

Riding the Podcast Thunderbolt – with John Lee Dumas

 

Anyone who listens to business podcasts has likely heard of John Lee Dumas. JLD, as he’s known, hosts Entrepreneurs on Fire, one of the top podcasts in the category.  

 

Before podcasting, John Lee Dumas was a tank commander in the U.S. Army, serving time in Iraq and Kuwait. 

 

“We called it riding the thunderbolt,” JLD recalled. “When you stand up out of the turret, and you fire the actual weapon, it feels like you got punched in the face. Your eyes start streaming, but you’re just like, ‘Wow. That was real.’” 

 

After his stint in the military, JLD may have felt the business world was punching him in the face. He tried many career paths, including financial services, real estate, even law school. None of them stuck. During that time, he listened to many business podcasts but couldn’t find a daily show that focused on conversations with business leaders.  

 

So, he started one himself. And “Entrepreneurs on Fire” was born. 

 

Niche your way to the top 

 

With more than 2 million shows listed on Apple Podcasts, you might think it’s hard to stand out. At C-Suite Radio, we believe you need to forget the old media model of casting a big net to the broadest audience. Business is constantly changing and doing things a certain way, just because that’s how it was done in the past is a fast ticket to obscurity. Our team believes there are riches in the niches and JLD agrees. 

 

“One of the biggest things I say when people start their business is, ‘hey, you gotta decide what’s your big idea. Then within that, discover the niche within that big idea that’s not being served.’ You may need to niche down and niche down again until you look around and you’re saying, ‘you know what? There’s either weak competition here, or there’s no competition,’ and dominate that niche,” JLD said. 

 

He continued, “I always ask people all the time, ‘so what problem is your podcast solving?’ and they have some vague ‘it’s solving the lack of inspiration in the world’ it’s like ‘no, everybody can do that.’ I want you to have the best solution to one specific problem, a real pain point than you could win.”   

 

A Steady Pace Wins the Podcast Race 

 

While John Lee Dumas is widely known by his initials, it didn’t start that way. He was just a guy with a podcast.  

 

“In the podcast world, the online business world, now (JLD) means something. I didn’t eight years ago, six years ago,” he remembers. 

 

Remember, JLD says he started out by filling a niche because he couldn’t find a daily leadership business podcast.  

 

“I said, ‘You know what? I’m going to follow Gandhi’s advice and be the change you wish to see in the world.’ That day I decided I’m going to launch the first daily podcast interviewing successful entrepreneurs,” JLD remembers. “That day that I launched, I was the best business podcasting interviewing entrepreneurs seven days a week. I was the worst daily podcast interviewing entrepreneurs. I was the only game in town.” 

 

His story runs against conventional podcast wisdom.  

  

While headlines focus on all the money being thrown at podcasters, you might be surprised to learn that for every Joe Rogan out there, there are thousands of podcasters with a fraction of his audience.  

 

Does that make them any less successful? 

 

No. 

 

It’s all about serving a specific audience.  

 

“I would niche my face off. I would find one major problem that exists in the world that I can provide the best solution,” JLD said. 

 

Beware of False Profits 

 

Since podcasting has become such a booming business, many give the illusion of success but are they really successful? 

 

Like any other up-and-coming industry, those acting in good faith want to genuinely help, while others are what I like to call false prophets offering false profits. 

 

JLD sees this too.  

 

Like any relationship, business or personal, it’s all about trust. 

 

 

During our conversation, JLD talked about the radical transparency behind his company, the parallels between entrepreneurs and soldiers, and more. 

 

Listen here for the full interview. 

 

If you’re looking to start a podcast or have one already, contact the solutions team at C-Suite Radio. We are the world’s largest and fastest-growing business podcast network. We’ll help you scale your show to the next level or find your niche.  

Categories
Growth Leadership Personal Development

Fact Check: Is the Company Culture You Have the One You Think You Have?

The first step in every large project I begin for a customer is Discovery. I spend days, or even weeks, sitting down with employees at every level of the organization just to listen to what they have to say about the culture, their customers, and their ideas. Often enough, the conversations are very different depending on who’s talking to me.  There are times where senior leaders and managers paint a compelling picture of their company culture. “We really believe in our mission!” “We collaborate across departments” and “We care about people.” Sometimes, the conversations I have with the frontline staff align with those statements. Other times, when I speak with the hourly employees, it’s like we’re talking about an entirely different organization. In those cases, the picture is a workplace where people are stressed, overworked, underpaid, and unappreciated.

Is it possible that the culture you want to have, and you think you have, is not being felt by your employees? Here are a few tell-tale signs that your company culture may not be as great as you think it is.

  • Employee turnover is high, especially within the first six months. Perhaps you got people excited with your mission, your vision, and your values. Maybe your employee orientation is stellar. However, if people are dropping like flies within the first few months on the job, chances are the experience you promised them is not the one they’re getting.
  • Team members aren’t referring new people to your company. Your employees are talking about their jobs outside of work. If you have a distinctive culture that values people and fills them with purpose, they will tell others. As a result, people will be lining up to work for you. On the contrary, when you are not delivering on your cultural vision, you may find that employees drive away your new hires with their horror stories.
  • Leaders are the only ones using your favorite buzz phrases. You know the ones I mean. Those cute little sayings you use to describe what it’s like to work in your organization. If your hourly workers aren’t using them too, they aren’t feeling it.

So, what do you do about it? The first step is always to acknowledge that there’s a disconnect. Then, once you’ve admitted the problem, it’s time to align your vision with reality. Here are five steps you can take to get you started.

  1. Listen. It’s time to listen to your hourly workers. Go beyond the annual online or paper survey. Have “penny-for-your-thoughts” sessions with groups of employees. Talk less and listen more. Host lunch with the boss days. Set aside days just to have video chats with employees. Get an accurate pulse of what the people who are closest to your customers are thinking.
  2. Ask for Help. It’s important to let people vent, but then you also want to ask for solutions. Acknowledge that there are some issues and let them know you hope to work through them together. Encourage suggestions. Put together a team of people at ALL levels of the organization. Ask them to work through some of the challenges together.
  3. Act. Take immediate action on the items that are easy to fix. Identify suggestions you can implement, but that may take time. If they share ideas that are not a good fit right now, be transparent with the reason. Give them the whole picture and better equip them to offer do-able suggestions.
  4. Co-Create. Pull together team members and re-envision your culture. Ask, what kind of workplace do we want to have? What behaviors align with that culture? What will it take for us to get there? The more you involve them in creating the vision, the more likely they will buy into it.
  5. Include. Involve hourly workers by making them ambassadors for your mission, vision, and values. Develop them so they can become facilitators of your company culture curriculum and mentors to new hires. What about including hourly workers in leadership meetings occasionally to represent their peers and learn from the experience? Ask your hourly workers to develop rituals and celebrations to keep your desired culture front and center.

Here’s a bonus. Carefully select and develop your leaders. Promote people who have a natural inclination to care about others and a gift for inspiring those around them. Provide education on coaching their team, encouraging diversity & inclusion, and creating a better employee experience.

It’s not easy to admit that your team members may not think your organization is as great as you think it is. However, by listening, asking, and co-creating, you’ll get closer to speaking the same language of company culture.

Donna Cutting is the author of “Employees First! Inspire, Engage, and Focus on the Heart of Your Organization” (Career Press, 2022) and “501 Ways to Roll Out the Red-Carpet for Your Customers” (Career Press, 2015). She’s the Founder & CEO of Red-Carpet Learning Worldwide and works with organizational leaders to help them co-create cultures of happy, caring people who deliver red carpet customer service. For more tips visit www.theredcarpetway.tv

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